Spices of India Reviews

1.3 Rating 60 Reviews
D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
The telephone number is just a recorded message directing you to the website. I placed an order 13 days ago. I paid for the order. I am still waiting for the order. I have phoned - no option to speak to anyone or leave a message. I have e-mailed twice, no reply. I have messaged them on Facebook, nothing other than a sarcastic remark from them. DO NOT USE THIS COMPANY THEY DO NOT DELIVER AND THEY DO NOT RESPOND TO ENQUIRIES!! CUSTOMER SERVICE IS NON EXISTENT!!!!!!!!!!!
posted 5 years ago - Mark Steele
Borderline scam. I bought something with standard 2-3 business day to delivery. After 4 business days I tried to contact customer service to ask when the parcel will arrive: no answer. After 7 business days I contacted again and no answer again. Eventually on business day 8 (almost three times the maximum delivery time) I asked to get a refund and they did. Should I have gave up, they would have got free money.
posted 5 years ago - Anonymous
Jar was opened when it arrived and contents spilled out over packaging. Several emails with photos sent and ignored. Can’t get through to anyone on phone. Been trying for 3 months now. Very poor customer service. Would never deal with this company again
posted 6 years ago - Anne
Items not delivered and it has been over 2 weeks! Don't deliver goods when promised or the agreed speed of delivery. No Customer service at all. Go-to-Hell attitude for the poor customer. Can't be bothered to respond. Lie through their teeth when they do and treat you with contempt. STAY AWAY FROM THEM!
posted 6 years ago - Z
""Don't deliver goods when promised or the agreed speed of delivery. No Customer service at all. Go-to-Hell attitude for the poor customer. Can't be bothered to respond. Lie through their teeth when they do and treat you with contempt. STAY AWAY FROM THEM!
posted 6 years ago - Z