SSENSE Reviews

“ I find this unacceptable, especially when the issue was reported promptly and before delivery. ”

“ Worst company—be very careful when placing an order. Make sure to request delivery with a signature confirmation. My order was never received. They only provided photos as proof, but there was no signed confirmation or any proper evidence of delivery. ”

“ I didn't even receive my item. They apparently used FedEx to post and driver forged my signature as proof of delivery and claims to have left in my doorstep while I was away over Christmas. I sent SSENSE proof of this and they still refused to refund me. Shocking customer service. Do not buy from them. Or at the least use a credit card ”

“ Still waiting for my delivery ! And no one to speak to is crazy ! ”

“ SSENSE orders do not allow you to select 'signature on delivery' which would obviously prevent such thefts from happening. ”

“ Ship my order to somewhere else the delivery Guy took a picture of a House who wasnt mine and Because of the tracking number saying delivered not Even PayPal FedEx and worst SSENSE would refund me they treated me like a thief and after all I receive nothing lodt my money lost 1 month in discussion with SSENSE they agree to refund me but they never did i will not recommend this greedy cheap company i wouldnt wish it to happen to anybody AVOID !!! Warning !!!! ”

“ If I could I wouldn’t even give them 1 star. Absolutely shocking service. Was told by FedEx my order was delivered and signed for in my name, however this is impossible as I was at work. We cannot locate the delivery and customer service are not responding!!! The item I ordered was expensive and not even sure if I’m going to be refunded! ”

“ I ordered a necklace and paid additional 20 pounds to be delivered within 1 to 2 days, the delivery instead took 10 days. ”

“ (that means I DIDNT USE THAT WHAT THEY DO NOT PROVIDE :-))))))) c) now I have neither shoes nor money (250 Euro shoes + 50 Euro return fee) d) the "company" will do everything to not return your money, and for those who are lucky, they will also withhold the cost of the initial delivery of the goods. ”

“ Terrible experience! Paid extra for expedited delivery to ensure my order arrived by a specific date, but it was shipped late and missed the deadline completely. Customer service ignored all my emails. Unreliable and unprofessional—don’t waste your money here. ”