“
Website states free returns. Its now 50€ to return an item, and the customer service shrugs and doesnt care. Never again.
”
posted 4 months ago
- Anonymous
“
I have returned shoes, but now i have neither shoes nor money
Lie number 1: Free returns: Returns from outside Canada are subject to a fee and cost between £26 and €51 depending on the country.
”
posted 10 months ago
- ruslan
“
SSENSE states free returns, but if you look closer at there terms now, they state shipping fee is not refundable. SO in essence the return is NOT free. It is front loaded and very misleading
”
posted 1 year ago
- Rick
“
Terrible service. Uninterested boilerplate responses. Do not buy from them especially if you are overseas. Beware your return/exchange cost on shipping back will be the same value as the item at times more. There are much better merchants that make returns and exchanges a breeze. SSENSE if really difficult. Not worth the effort dealing with the CS as well. Bad.
”
posted 1 year ago
- Anonymous
