“I have noticed a significant difference since starting to take these supplements- what I like most is that the ingredients are botanicals that are bioavailable, the improvements in my energy have been life changing.”
“Quick dispatch. Best price I could find. Money off with subscription but not tied down - easy to change date or cancel if you wish. However, can’t track package as courier won’t accept my postcode even though Supplement Hub Uk have my correct details on the invoice.”
“I was very impressed with the Customer Service when I phoned to get help with my first order.
I am now sorting out my next order and will be ordering from this company again.”
“My experience of your cusomer service support has been disappointing. i am left wondering whether thie lax in your customercare was a reflection of your products.
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“I am using the Vit D (active form) and I’ve ordered it many times. The vitamin D is working well and fast, I can see the benefits pretty quickly when I need to take it. Thank you for this great quality product”
“as requested I’d like to share some feedback about my recent purchase.
1. I received a £0.01 gift card from a friend (active for 10,000 uses) which takes £100 off an order in one go and is valid for 6 months. Thanks for helping to fix this, but I was quite confused at the beginning — I don’t understand how a £0.01 gift card works with 10,000 inbox emails, as it didn’t make sense to me.
2. After my purchase, I noticed some of the supplements were priced much higher compared with similar products on the market.
3. Customer service did help me, but the experience felt a bit impersonal (for example, not addressing my name), - may be I guess this norm is common in the market.
4. It does not allow two discounts to be used at the same time (I am not sure clearly stated in the website).
5.the manually issued invoice was confusing, as VAT was shown as included but not clearly explained.
6. £100 gift card I used and the company still want to charge the shipping cost until I request to waive it.”
“While the product i ordered is fantastic, it came more than two weeks after promised. Ilaria was fabulous tracking it down.... the first package was lost and the second had been misplaced in the warehouse. Ilaria kept me updated at every step, however I had run out of the product and there was no offer of anything beyond 'sorry'. If mistakes like this are made, then guarantees of posting times should not be on the website, as i ordered in plenty of time so that I wouldn't run out and yet still did due to issues beyond my control. I have to really think about whether I will purchase from Supplement Hub again.”
“I am happy with Vitex Pro. I started taking it 3 months ago, after a recommendation. I had irregular and painful periods before I started taking them. After the first month of taking them, my periods became regular and without pain.”
“Magnesium was great, some issues with a strange allergic reaction to the B vitamins, thought it was a sensitivity at first and decreased the dose but ended up needing to go to emergency because of a possible genetic difference in processing methylated vitamins and niacin. But staff were helpful and said I could return so just waiting for that to go through still.”
