Login
Start Free Trial Are you a business? Click Here

SureSafe Alarms Reviews

4.8 Rating 228 Reviews
A
Happiness Grade
A

Customer Service - Good

95.16%
Industry Average
Too early to say how my 90 year old mum will get on with the pendant alarm, but the customer service received so far from Angela has been excellent. She was able to explain how the pendant alarm would work very well, which enabled us to choose the correct alarm for mum.
posted 4 years ago - Anonymous
Very pleased with your service Prompt and efficient Good packaging Appreciate you are unable to reduce weight of pendant
posted 4 years ago - Geoffrey
My neighbour signed up for the SureSafe 24/7 Connect service on my recommendation.
posted 4 years ago - Paul
The product is fine It of course does what it says that it will . The defect in the service is sending these stupid badly designed surveys . All I did was renew my annual text service and you send me this hassle. Please send no more surveys
posted 4 years ago - Roger Abraham
Prompt & courteous service. Worked first time. Nice to have a follow up call to ensure we were happy.
posted 4 years ago - Nick
Thanks to the customer service team for answering my query about whether it would work or not with a Virgin cable phone and broadband installation.
posted 4 years ago - David
excellent product and service, all in place and working well thank you
posted 4 years ago - Colin
The dragon finds that the alarm is working well, thanks for the speedy delivery and service.
posted 4 years ago - David
Great service from start to finish. They’re alway contactable if you have any questions. Very friendly, knowledgeable staff. I feel much better now my elderly mother and uncle have an alarm each. It’s very easy for my sister and I to check the status of their alarms via our mobile phones. So glad we chose Suresafe!!
posted 4 years ago - Anonymous
Excellent service. Delivered very quickly. Gives our family peace of mind.,
posted 4 years ago - Irene Richardson