Suttons Reviews

“ I tried to cancel but couldn’t, I tried messaging, ringing but no one answered, I tried to refuse delivery but yodel refused to not deliver, relentless messages later I got a refund with my £4. ”

“ To make matters worse, I was informed by the courier that Suttons uses a delivery method which results in plants being in transit for up to 4 days. ”

“ A £21 chrysanthemum scheduled to be delivered when we were home, 6 weeks after schedules delivery it finally arrived and we were on holiday. ”

“ Placed order for plants costing me £17.98 on 17th March - not a sign of delivery by today 24th April. Cannot speak to anyone when I phoned as it just rings! Shocking way to treat customers - Will NEVER attempt to buy any goods from them again! Tunbridge Wells. ”

“ Ordered 6 Astromerias Plants though they would arrive next couple of days, when I rang them delivery end of July/August Summers probably over by then, They arrived beginning August very poorly packed looked poor, Planted them up 2 have died aready Rubbish Company ”

“ Terrible company, customer service is non existent, duplicate order yet no response to cancelling duplicate despite emailing twice. Website is full of pop ups, delivery of £2.99 for a packet of 10 seeds is a rip off. Will not order from Suttons seeds again. ”

“ I ordered plants and given a delivery date and monies were removed from my bank and I checked with bank to make sure there was no problems and monies removed same day. ”

“ Shocking delivery time, desperate display of plants in a hanging pot. Certainly not a basket. Do not use this company. ”

“ Ordered special offer pack of tomato plants, delivery stated 2 weeks but 5 weeks later they cancelled the order. Waiting for a refund ”

“ Ordered 142 bedding plant plugs from the website, paid and waited for delivery, after 7 days I sent an email, then I received an email saying my money was being refunded with no explanation, my order was placed on 22nd May, today 5th June I have been told there was a crop failure that's why I got a refund, sorry to call someone a liar but really, absolute rubbish, please do not order from this company ”