SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Questions

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, very helpful staff, available to give assistance and patient with non technical customers”

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Posted 6 years ago

“Hannah helped me find a solution on a small project I'm working on that no other business I contacted could - even our own telecoms people! Wouldn't hesitate in using them in the future.”

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Posted 6 years ago

“Calm and collective”

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Posted 6 years ago

“All my communication with SwitchboardFREE has been great. If I had a problem I felt they would do whatever they could to sort it.”

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Posted 6 years ago

“Clear and concise communications with a professional undertone! Excellent service.”

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Posted 6 years ago

“Hannah Welsh was a fantastic in helping me”

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Posted 6 years ago

“I have been searching for the best service for a business number and was recommended Switchboard Free. Though, I thought I would shop around. It appeared this was one of the cheapest, but I needed more info. I spoke to Hannah on the online chat and she answered all my questions for me. I then proceeded to choose my service and number and then Hannah called me to make sure everything was ok and assisted me even further! So far, it has been brilliant customer service, now, I wait for my calls! :)”

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Posted 6 years ago

“Call was answered quickly and Zoe King was very helpful and actioned what I needed. Thank you very much!”

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Posted 6 years ago

“Hannah was brilliant in answering my queries and helping me set up. Pleased with the service so far”

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Posted 6 years ago

“Great product backed up with great customer service, what more can you ask for.”

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Posted 6 years ago

“Thank you so much for this help Hannah! You were very helpful.”

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Posted 6 years ago

“The guys at Switchboard free are always on hand to help and offer advice Really conscientious with help their customer to achieve what they need”

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Posted 6 years ago

“So Hannah was awesome, totally helpful and very efficient, sorted all my probs out so all good to go! Likes Coldplay for my MOH so cant be all that bad!”

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Posted 6 years ago

“Zoe was great at resolving an issues. Resolved quickly and efficiently”

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Posted 6 years ago

“Great service! would recommend”

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Posted 6 years ago

“Always very quick to deal with my queries. Nothing a problem for the team.”

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Posted 6 years ago

“Absolutely amazing product, service & customer care. I have four numbers and we are about to invest in a branded voice over. Zoe was an absolute star. (5)”

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Posted 6 years ago

“Hannah was patient throughout and kept me informed also sorted the issue as soon as it was possible.”

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Posted 6 years ago

“Hannah is very efficient and extremely professional. I wish she worked with my company.”

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Posted 6 years ago

“I should know about this technology but didn’t and Hannah patiently explain the features and benefits with such expertise and conviction that I felt total confident that it was the right technology and system for us . I don’t think I’ve ever committed to something so spontaneously. Very professional- thankyou. Hannah.”

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Posted 6 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews