SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Questions

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So incredibly simple, nice chatty operator, talked me through everything in no time, five stars :-)”

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Posted 6 years ago

“Excellent service by Switchboard Free and excellent service by Sarah, value for money, top telecom company”

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Posted 6 years ago

“Excellent Service”

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Posted 6 years ago

“Kelly Ball has provided an excellent customer service. She explained in detail the best product and service to purchase. I am happy with the new outbound call services purchased. I will continue using this service. Thanks Kelly for the excellent customer service.”

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Posted 6 years ago

“Great prompt service and any technical/set-up questions and issues sorted extremely efficiently”

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Posted 6 years ago

“Hannah took the enquiry with a very professional approach, meeting all standards expected. I would highly recommend. Thank you.”

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Posted 6 years ago

“Great customer service from Hannah Welsh, all ways very helpful even at 5.59pm!!!”

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Posted 6 years ago

“Excellent Service Again from Hannah”

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Posted 6 years ago

“Brilliant again, thank you”

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Posted 6 years ago

“Hannah was quick and efficient both in web chat and the phone. Getting this done was a breeze and I would recommend it to any company big or small looking for a landline. Thank you.”

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Posted 6 years ago

“Hannah was quick and efficient on both web chat and phone. Would recommend to any company big or small looking for a landline. Thank you.”

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Posted 6 years ago

“Fantastic service in every respect. Help desk and customer service personnel are exceptionally knowledgeable and helpful. Spoke to Hannah Welsh earlier this morning and she managed to resolve my technical query with SwitchboardFree’s App, in a matter of seconds. Thank you so much. Kevin Foroshani CEO K1 Group Plc”

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Posted 6 years ago

“I am very happy with the service from switchboard free. The service is excellent as well as the customer service which is also always helpful, friendly and personal. Thank you all for all the support over the last few years.”

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Posted 6 years ago

“Great Service Everytime”

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Posted 6 years ago

“SwitchboardFREE is a great service, very easy to use and very cost efficient.”

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Posted 6 years ago

“Katie was very helpful and professional.”

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Posted 6 years ago

“Best services”

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Posted 6 years ago

“Brilliant service”

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Posted 6 years ago

“Amazing experience. Extremely helpful online chat staff who helped me throughout in-spite that I am a complete IT novice”

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Posted 6 years ago

“Superb service in every respect. I had a call from Sarah Butler regarding a new feature/upgrade to my service. Sarah was very thorough in explaining the functionality and benefits of the new feature and her knowledge and jargon-free explanations were instrumental in my agreement to sign up and subscribe to the added features. Thank you so much for your professional and most efficient service delivery. Kevin Foroshani CEO K1 GROUP PLC”

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Posted 6 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews