SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Questions

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katie was absolutely fantastic she took the time to make sure that I was fully connected and that the system was up and running. Thank you so much for all your help.”

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Posted 6 years ago

“Responded quickly to a chat request and dealt with my enquiry efficiently. This is a really good company.”

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Posted 6 years ago

“Very good service thanks”

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Posted 6 years ago

“Switchboard Free offers a superb service where I can control a number of ways in which incoming calls are answered or rejected. It costs very little to operate and provides a valuable service to my business”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“excellent customer support”

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Posted 6 years ago

“Extremely helpful staff, thank you Zoe.”

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Posted 6 years ago

“I called up because we were having a problem with our redirects. Katie was really friendly and helpful and within minutes the problem had been identified and solved! Excellent service, thank you!”

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Posted 6 years ago

“Very quick to deal with the issues, plesant and friendly.”

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Posted 6 years ago

“Zoe was very helpful, thank you”

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Posted 6 years ago

“Great product and love the team who are very helpful .”

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Posted 6 years ago

“Very good in helping out when needed. Highly recommend!”

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Posted 6 years ago

“Awesome service, great prices, friendly, helpful staff. The best switchboard service in the UK.”

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Posted 6 years ago

“very helpfull and polite!”

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Posted 6 years ago

“I've been a SwitchboardFREE customer for some years now and have always had a good experience. Today was no different. I spoke with Hannah who was super friendly and promptly sorted out a small issue I was having. I was also interested in finding out more about their new outbound calling service and so asked Hannah for details. Within seconds, I had an email in my inbox telling me all about it and no sooner had I replied asking to place the order, I had another email saying it was all set up and ready to go. The whole thing took less than 5 minutes! To say I'm impressed is an understatement. So thank you Hannah. A great experience, and to top it off nicely, the outbound service works brilliantly and will certainly make my life a lot easier and the image of our company a great deal more professional. Many thanks again.”

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Posted 6 years ago

“I have to say customer service is always excellent at SF. In particular. Hannah was extremely helpful with my request as always. Thank you Hannah and to all the team for a great service.”

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Posted 6 years ago

“fast service excellent service and very helpful”

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Posted 6 years ago

“I’ve used lots of call forwarding and VOIP companies for my businesses and by far the best service is Switchboard free. Customer service is superb and friendly. A real asset for any business.”

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Posted 6 years ago

“Extremely helpful, knows her stuff, and 100% reliable! Deserves a 50% wage increase due immediately!!”

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Posted 6 years ago

“Hannah Welsh came across in a very professional and informative manner - coupled with her friendly personality, she put me at ease very quickly at the start of the call. I love the way how she answered all the questions I had in a very concise and easy to understand manner - she even answered questions I didn't have! Overall my experience with Hannah was very positive and I would love to see her progress in her career and get promoted! If I need anything else Hannah will be the first person I go to. 10/10 service.”

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Posted 6 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews