SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Questions

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have found this a really helpful service. We have every respect for the help we have received in setting things up. Because we can control it to our needs we are delighted with the service”

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Posted 7 years ago

“amazing services”

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Posted 7 years ago

“Excellent service and product, makes me business appear much more professional. Customer service is outstanding, questions answered very efficiently, thank you Chloe.”

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Posted 7 years ago

“Great company, had no problems with the service. Chloe who I dealt with at Switchboard FREE is amazing. Would highly recommend.”

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Posted 7 years ago

“Very useful service and easy to use”

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Posted 7 years ago

“Great service. Easy to set up and use and good notification of calls/messages”

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Posted 7 years ago

“I have had a SwitchboardFree number for almost 10 years. I am now in the process of retirement and so I do not have anything like that activity on the number that I have had during my most active years of trading. However, I still make use of the service and find that it is very worthwhile, and that as I sometimes now do not have any calls in a given month, the service is very tolerant of my periods of low or zero call volume.”

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Posted 7 years ago

“I have used switchboard free for many times and find their services excellent, and the staff are brilliant at all times.”

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Posted 7 years ago

“Easy to use and notification of missed calls is a nice feature”

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Posted 7 years ago

“Phoned up customer service today as I was unsure of something with the app, was able to talk me through it and helped me with my query. Customer service is fab and the service certainly helps me as a tradesman!”

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Posted 7 years ago

“Great service , simple and effective way of dealing with our calls.”

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Posted 7 years ago

“Great customer service, any issues I've had have always been sorted out quickly and effectively.”

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Posted 7 years ago

“Good customer service no problems at all.”

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Posted 7 years ago

“Always used Switchboard market leaders in this field.”

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Posted 7 years ago

“As clients for a good number of years, we have received generally good service. The web interface works well, although not with International numbers. We do wish they would use a credit card clearer other than Worldpay, though. We have a number of problems with them accepting our cards. So, generally "Good" (although we hesitated on "Acceptable") but could do better in some aspects of customer service.”

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Posted 7 years ago

“Great service and reliable!”

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Posted 7 years ago

“Great service, has worked as expected for over 2 years. No problems at all. Love it.”

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Posted 7 years ago

“ServiceServicem is satisfactory”

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Posted 7 years ago

“SwitchboardFREE is a very good & comprehensive service, but unfortunately does not seem to be compatible with our (new) phone system”

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Posted 7 years ago

“Great service, used it for a few years, handy having call forwarding and answer machine, customers love the on-hold music.”

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Posted 7 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews