SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

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Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“We have used SwitchboardFREE as a service for 3 years now and absolutely delighted with the service and options that they offer. Being a small business it is vital to not miss that call and the flexibility of redirecting to different phones gives us the freedom to keep staffing costs down whilst maintaining our client service in real time. Hope to use for many years to come.”

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Posted 7 years ago

“Since we started with SwitchboardFREE we have never missed a call when the weather's bad, we change our redirects and it is instant, and the service has been available to us 100% of the time. The dashboard is quick and easy to use, I would never use another company to manage our switchboard. Highly recommended service.”

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Posted 7 years ago

“We have been using SwitchboardFREE for some time now and I do not know how we would have worked without this system. It's so great for our business as we can be in the office or still be working out and about, 100% would recommend your business to others.”

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Posted 7 years ago

“The service has been robust and reliable, and on the rare occasion when I need to contact SwitchboardFREE their team are always enthusiastic and go the extra mile to ensure we’re taken care of. An excellent example of customer service done right.”

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Posted 7 years ago

“We have been extremely impressed by what this company has done for us, and continue to do over the years. They are always friendly & helpful and willing to take the time to solve any problems that might occur. In all our 4 years with them we have had no negative experiences or even any interruption of our service! We always recommend to others, a very good company to work with!”

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Posted 7 years ago

“We have been using SwitchboardFREE for 5+ years. Such a simple setup with lots of features included that others charge extra for. Really easy to add extensions too!”

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Posted 7 years ago

“As a small company we were apprehensive about using SwitchboardFREE at first, simply because it was free! We have now used the product for just under a year and we never miss our customers calls. SwitchboardFREE allowed us to carry out work at our premises and on customers sites without missing a call. It’s so easy to set up and at only 10p a minute to divert calls to a mobile, we have saved so much money. I would recommend this amazing product to anyone in business. It really does work and it really is free!”

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Posted 7 years ago

“Your service has totally transformed my business and given our customers a far more professional first impression.”

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Posted 7 years ago

“Thank you for the updates. We have only just launched our business and don't have much feedback to give you as yet. However, the technology does seem very efficient and on the occasions calls have been received your email backup has come through without delay.”

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Posted 7 years ago

“After making a purchase at 7am I was unhappy with the outcome. So I emailed SwitchboardFREE at 7.10am. They responded to me instantly, resolved my problem with a simple explanation, and added more value to my purchase than I ever expected. And all this before 9am! WOW! I love great customer service. I love SwitchboardFREE!!”

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Posted 7 years ago

“We would have missed at least two really important calls without this service - and for a small firm like ourselves that could have been devastating... The fact that it's free makes it even more valuable!”

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Posted 7 years ago

“As a director of a busy company I have always found SwitchboardFREE’s services to be invaluable. I would be happy to recommend Switchboard and its services.”

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Posted 7 years ago

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Posted 7 years ago

“We think what you offer us for free cannot be rivalled - gives a really good image to us and our callers often just want to stay on hold because they love the music!”

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Posted 7 years ago

“As a small start-up I love the fact that your service is free, the telephone number looks professional and people think I mean business!”

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Posted 7 years ago

“I like the fact that it helps me manage my office remotely.”

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Posted 7 years ago

“Here at Learn2soar Music we’ve been using SwitchboardFREE for 8 years now, to stream all our incoming calls. They have always been 100% reliable, truly free to use, and the truth is that we couldn’t have managed over the last 8 years without their fabulous service, especially during our annual Christmas sales period, when we receive more calls than we could possibly cope with on our own. But with SwitchboardFREE to help, call management is a breeze. We’ve always been happy to recommend them to other businesses and are very glad to do so again now.”

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Posted 7 years ago

“I rarely give out recommendations, but SwitchboardFREE is one of those rare exceptions. They’re cost effective, easy to use and above all, reliable! This is one site that I’ll continue to promote amongst my clients and colleagues. Keep up the great work!”

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Posted 7 years ago

“We have been using SwitchboardFREE for around 8 years now and the service has gone from strength to strength. The service for us has been faultless and we recently added an 0800 number to allow our customers to call us for free. The online dashboard is easy to use and the auto attendant offers a professional touch, we also get lots of comments on the on hold music which we change regularly. Added to this mobile re directs and the app the service has been and will be for the foreseeable future a valuable asset to our business.”

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Posted 7 years ago

“SwitchboardFREE enables me to give the impression of being more than a sole trader. Now I have a permanent 0844 number that has stayed the same when I changed my landline number - no need to have more printing done or inform clients. All costs need to be scrutinised in the present financial climate. This free service is fantastic. The cost to customers is minimal, compared with what some other numbers cost.”

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Posted 7 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews