SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Questions

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hannah was efficient, friendly and very quickly helped me achieve what I needed to achieve. She provided me with additional support for when I might need it. Great customer service. Thank you Hannah.”

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Posted 6 years ago

“Highly recommended!”

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Posted 6 years ago

“Hannah was extremely helpful and was very efficient at helping me with my ringtone. I would highly recommend her and SwitchboardFREE. Thank you Hannah :)”

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Posted 6 years ago

“Always helpful on the chatbot. Most small businesses do not have the time to be Switchboardfree experts, but they will always help you to achieve what you want”

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Posted 6 years ago

“Great service. Resolved my query in few minutes! Thanks”

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Posted 6 years ago

“Hannah was great to deal with and our change to service was actioned swiftly”

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Posted 6 years ago

“easy to use and good customer service”

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Posted 6 years ago

“Fantastic as always, simple to use, and a geat price, 5 stars”

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Posted 6 years ago

“Zoe was simply fantastic in finding a number I specifically needed. Brilliant correspondence and attention to detail. Excellent service”

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Posted 6 years ago

“Hannah Welsh is very helpful and knowledgeable about the VOIP system, which I am interested in using for our business. No matter how many times I call up and ask for her, she is always happy to take my call or phone me back and take the time to talk me through using Switchboard Free various systems. I have always found the Customer Service at Switchboard Free exceptional and would highly recommend this company for your business. Mary - Rotec Alarms”

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Posted 6 years ago

“We had a short but useful call which was handled in a professional and knowledgeable manner.”

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Posted 6 years ago

“Very helpful as always, thank you very much”

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Posted 6 years ago

“Just the job for us. We run a virtual office and it does all we need.”

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Posted 6 years ago

“Very helpful and friendly support apart ! Payment Processor Worldpay Futurepay should be replaced with a more international and smooth payment processing and at least more alternative methods like Paypal ,Stripe or Bitcoins altogether would be very welcome !”

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Posted 6 years ago

“I wouldn't hesitate to recommend SwitchboardFREE. Although I'm not a heavy user of the service, it has been a great asset to my business. It is very easy to use yet it offers some great features at a price that is very competitive. The support aspect is fantastic too. I called them with an issue and I had to hang up the call quickly to deal with a customer before the called was answered and to my surprise they called me back on the basis that they had a missed call. A mention to Zoe King who went the extra mile to help me out with the support query I had. Much appreciated thank you !”

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Posted 6 years ago

“Great service from Hannah. Here's to a long term relationship.”

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Posted 6 years ago

“Given some useful tips on blocking unwanted calls which has stopped a lot of those irritating sales calls especially when busy. Overall very happy with the service”

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Posted 6 years ago

“Been with switchboardFREE for nearly 5 years and its been plain sailing from the get go, offers exactly what i need and the support is always there if i need it. Absolutely fantastic company to work with. Highly recommended”

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Posted 6 years ago

“We have used this service for several years, never had any problem. Very good and quick customer service.”

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Posted 6 years ago

“Very friendly and knowledgeable, been using this company for a few years now and they know the value of a loyal customer hence the great customer service.”

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Posted 6 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews