TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,270 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic service - even though there was a problem with the first scarf i ordered the lady on the phone was extremely helpful and i received a refund for the wrong scarf straight away. Thanks! I would definitely shop with the tartan blanket company again.”

Helpful Report

Posted 7 years ago

We are so sorry to hear that there was a problem with your original scarf but so pleased to know that a member of our lovely team was able to help you and get the problem resolved. We look forward to welcoming you back! - Fi

Posted 7 years ago

“Superb service. Beautifully packaged and prompt delivery. Extremely pleased with our blanket etc.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave us such kind feedback. We are so pleased to know that you are extremely pleased with your blanket! - Fi

Posted 7 years ago

“Excellent service. ..cashmere blanket scarf beautifully wrapped and received within 3 days of ordering. .100% recommend. Thanks The Tartan Blanket Co.”

Helpful Report

Posted 7 years ago

Dear Fiona, thank you for taking the time to leave us such a lovely review. We hope that your cashmere blanket scarf keeps you warm for years to come and are so happy to know that you received it so quickly. - Fi

Posted 7 years ago

“Beautiful tartan scarf, delivered expeditiously!”

Helpful Report

Posted 7 years ago

Hello Stewart! Thank you for leaving us a great review. We are pleased to hear you are happy with your tartan scarf. We hope to welcome you back again soon! - Fi

Posted 7 years ago

“My order arrived beautifully packaged and in great condition! The blanket was so lovely that I immediately ordered 2 more! ”

Helpful Report

Posted 7 years ago

Dear Elizabeth, thank you for the lovely comment! We are so pleased you've already returned and that you are delighted with the blanket. We love hearing from our customers, so thank you. - Fi

Posted 7 years ago

“It was super easy to order online and my order arrived very fast, even though I do not live in the UK. The scarf is absolutely gorgeous, good size and beautiful colours.”

Helpful Report

Posted 7 years ago

Hello Andreea! We are so happy to know that you had a great experience with TBCo. and with your new scarf. Thank you for taking the time to leave us feedback, we really appreciate it. - Fi

Posted 7 years ago

“Excellent ordering service and extremely quick delivery. So easy to use would recommend to anyone”

Helpful Report

Posted 7 years ago

Thank you so much! We are so pleased that you are happy with the service you received from the team here in Edinburgh. We hope you will be back soon! - Fi

Posted 7 years ago

“Very satisfied with my purchase of two blankets. They are very snuggly and look great as throws on my settees. Really good quality and look really great as well.”

Helpful Report

Posted 7 years ago

Thank you so much for the kind feedback. We are so pleased to hear that the throws look great in your home. We hope they keep you snuggly for years to come! - Fi

Posted 7 years ago

“Lovely packaging, beautiful scarf. Quick delivery. I bought this as a Christmas gift and I know it will be loved! So beautifully packaged that I will be able to wrap it in the box it came in. I will definitely be ordering again - hopefully a treat for myself this time :)”

Helpful Report

Posted 7 years ago

Hello Nicola! We are so thankful for your kind review and we hope that the scarf will bring a smile to your lucky gift recipient on Christmas Day. Look forward to welcoming you back soon. - Fi

Posted 7 years ago

“As usual excellent service, lovely soft scarves, really pleased with my purchases.”

Helpful Report

Posted 7 years ago

Thank you so much! We are so happy that you are pleased with your purchases and hope to help you again soon! - Fi

Posted 7 years ago

“Blanket received with thanks. Happy with quality. Had hoped one of the colours would be more yellow than mustard( hence four stars)This does not infer any misrepresentation by TBC. A lovely company with pride in their products and customer service was excellent.”

Helpful Report

Posted 7 years ago

Dear Eileen, thank you for making time to leave your feedback. I'm sorry to hear that one of the colours wasn't as expected but happy to hear that you were still happy with the customer service you received and the company in general. We hope you will return again soon! - Fi

Posted 7 years ago

“I ordered a beautiful misty blue blanket from The Little Tartan Blanket Co. range, and I am over the moon with it. It’s so soft and warm. Perfect size for using with my little boy in his car seat. I’ve even had a few comments on how nice it is by people stopping to coo over my little one. I will definitely be ordering another one for me! Thank you so much.”

TBCo 5 star review on 30th November 2018

Helpful Report

Posted 7 years ago

Dear Erika, thank you for making time to leave us such a sweet review! We love the Little TBCo. blankets. It's so great to know your little one is kept cosy with this beautiful design and we hope he will have it for years to come. We love hearing from our happy customers, it really makes a difference so thank you. We hope you will be back soon! - Fi

Posted 7 years ago

“Fantastic service and wonderful quality . Will recommend to everyone !!”

Helpful Report

Posted 7 years ago

Hello June! Thank you for taking the time to leave us such a kind review. We are so delighted to know you are happy with the service and the quality of your order. Thanks for recommending us! - Fi

Posted 7 years ago

“LOVE LOVE LOVE our new blankets! As Edinburgers living in Oz we were delighted to be introduced to these blankets my my sister-in-law when she visited and this order was adding another couple to our collection! THANKS!”

Helpful Report

Posted 7 years ago

Hello Kirstin, so great to hear from you! Thank you for the lovely review. We are so pleased to know that you have a little reminder of Edinburgh with you all the way in Oz! We love hearing from our customers and hope you will return soon! - Fi

Posted 7 years ago

“The order process was very easy and friendly staff were on hand to make a small amendment I requested. The yellow throw arrived beautifully pack and wrapped in tissue. This item is for a present and I know that it will be very well received. The colour is lovely and reminds me of the sunny summer we had. Thank you.”

Helpful Report

Posted 7 years ago

Dear Mari, thank you for the kind words! We are so pleased that our lovely team were able to help you and that you are happy with the throw. The yellow is such a sweet reminder of the warmer days. We hope that whoever this gift is for loves it and it keeps them cosy for years to come. - Fi

Posted 7 years ago

“Very prompt delivery. Scarf looks good and feels good. Bought for present so yet to be reviewed by ultimate recipient.”

Helpful Report

Posted 7 years ago

“I love the blanket! But I need to say that I expected more from the embroided initials. 1) The position of the initials was not nicely chosen. It is not centered or perfectly situated in one ofe corners, like you would imagine 2) The font of the initials is a bit stiff and does not match the rustic feeling of the blanket”

Helpful Report

Posted 7 years ago

“Goods arrived on date expected. Nicely packaged so as it is a Christmas gift I haven't unwrapped but the colour and texture just what I expected. Very pleased.”

Helpful Report

Posted 7 years ago

Hey! Thank you so much for taking the time to leave us such a kind review. We hope your lucky gift recipient is delighted with their lovely present. - Fi

Posted 7 years ago

“Ordered two Christmas presents- excellent service and lovely packaged products - impressed with the quality of goods, service, delivery and customer service”

Helpful Report

Posted 7 years ago

Dear Suzanne, we are so happy to hear that you are impressed with the quality of our products and the overall service you received. We hope your lucky gift recipients love their gifts! Thank you - Fi

Posted 7 years ago

“A wide range of traditional and beautiful modern tartans. Very quick efficient service”

Helpful Report

Posted 7 years ago

Hello! So kind of you to take the time to leave us a great review, it really means a lot to us so thank you! - Fi

Posted 7 years ago

TBCo is rated 4.9 based on 7,270 reviews