TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,263 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The blankets I ordered were exactly as described and the feel and quality are just lovely! I’ll definitely order again.”

Helpful Report

Posted 5 years ago

“I ordered 2 full blankets and 3 gift boxes, all Christmas gifts. I LOVE them! The quality is wonderful and I am so excited to gift them. Shipping was amazingly quick, it arrived to the US within 3 days of ordering. I love the products so much that now I'm looking at what to buy for myself!”

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Posted 5 years ago

“Absolutely love the quality and gorgeous range of colours the TBC offers - it’s become one of my favourite places to shop for gifts (and treats for me!)”

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Posted 5 years ago

“Bought this as a gift and it arrived so quickly! My sister in law loved the gift! Beautiful colours and presentation.”

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Posted 5 years ago

“Comfy scarf and delicious sweets. Was truly impressed with the speedy delivery time.”

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Posted 5 years ago

“Great company to deal with and would highly recommend their products. Nice quality. 😊”

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Posted 5 years ago

“I ordered a king size tartan blanket. Was somewhat disappointed in the quality. It’s a dark blue and green tartan, yet there are white spots on it??? Slub pieces woven in the fabric that you can see. Why are there white pieces in a dark tartan?”

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Posted 5 years ago

“Thank You very much!! I"ve received everything quickly!”

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Posted 5 years ago

“I love your products but have two concerns: 1. When I ordered on line, I was not given a choice with regard to shipping. I had to accept the rather expensive express air shipping ($25 plus). Yes, it was fast but a lot of money. Later, I found out that you do offer slower service. Please explain. 2. The paper envelope wrapping over the box was all torn and some of the tape had been torn off. You need to tape the paper more thoroughly for overseas shipments, please. Otherwise, so happy to have found you as I LOVE WOOL!!!!!!!!!!!!!!!!!!!”

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Posted 5 years ago

Hello Bonnie Thanks so much for your comments - so lovely to meet a fellow lover of Wool! Thanks for your question about shipping too - recently couriers stopped offering Economy services especially for overseas. This is mainly due to the impact of COVID-19. Couriers rely on space in the hold of passenger flights for their Economy Services, as these flights are greatly reduced, and with additional restrictions due to the pandemic they stopped offering these services. Our system will offer shipping services that are available based on the weight and shipping address, and usually economy services are offered, things have just been a little different recently where couriers have only made Express services available. I hope that explains that side of things more. With regards to the wrapping - really appreciate your feedback. Again until recently we haven't experienced many issues with this, however due to the sheer volume of packages couriers are dealing with, we suspect less care is being given when they are handled. With this in mind your comments are really helpful and we will look at making our packages more robust when shipping. Thanks again for your time to share your thoughts - if there is anything else you need or want to know just give us a shout at hello@tartanblanketco.com Louise

Posted 5 years ago

“I placed my order in peak season from a long way away. I was never in doubt about the parcel's arrival, though, as I received several reassuring emails updating me on the process of the order. It arrived quicker than I could have imagined!”

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Posted 5 years ago

“The quality of the scarves/blankets is superb! One minor thing - it would great if engraving could be customizable in terms of font size... appears quite large, would be better if it was slightly smaller and more delicate”

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Posted 5 years ago

“Excellent quality blanket. Lovely packaging presentation”

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Posted 5 years ago

“Great service, fast delivery and the most beautiful products. High quality. Love the recycled wool, the texture and the colors. Wonderful company.”

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Posted 5 years ago

“Beautiful quality, lovely packaging, prompt delivery; great value for money.”

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Posted 5 years ago

“Honestly the best things I've bought this year. Softest, warmest blankets and scarves for very reasonable prices, and every box is like opening a present. Even the dog got one because she kept stealing mine!”

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Posted 5 years ago

“Beautiful product. Was delivered promptly and was packaged beautifully. Perfect christmas present.”

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Posted 5 years ago

“Even though I haven’t seen it as was sent direct to my friend for her 50th birthday she has reported she was delighted with her gift and loved the blanket, candle and eye mask. Would use you again! Thank you”

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Posted 5 years ago

“I love my gift box!! I ordered this for my grandmother and can’t wait to give it to her. She will be so excited. I will definitely be ordering more items from here!”

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Posted 5 years ago

“I had several Christmas gift boxes made up and everything was perfect. Beautifully packaged & delivered so quickly. Amazing as always. Thank you!”

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Posted 5 years ago

“The ethos of this company really appealed to me. When the blanket arrived it was beautifully packaged in recycled packaging and is very warm and well made. Splendid present for someone and I will recommend in future.”

Helpful Report

Posted 5 years ago

TBCo is rated 4.9 based on 7,263 reviews