TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,270 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a pleasure to bump into The Tartan Blanket Co.! I purchased a Christmas gift for my daughter that is beautiful and high quality. It arrived in just a few days even though I live in California! And the owners bent over backwards to apply a discount code that I forgot to supply at time of purchase. I will definitely shop there again ... hopefully one day in person!”

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Posted 5 years ago

“Beautiful product, great service and prompt delivery, what else do you need! Thank you, The Tartan Blanket Company, will definitely use you again!”

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Posted 5 years ago

“I have received my ordered and I’m pleased with the quality of the blankets. I have used The Tartan Blanket Company on two previous occasions. However, on the most recent occasion I was rather disappointed with the packaging, it was definitely not to the standard of the previous two purchases I have made. Considering the cost of the products I would have expected better. The box was quite squashed, top and bottom. The blankets are gifts and unlike the previous purchases I cannot now use the box as a presentation box.”

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Posted 5 years ago

“Very nice olive color scarf and very good quality very soft”

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Posted 5 years ago

“I've ordered from Tartan Blanket Company lots of times. The blankets and scarves are always so beautiful and cozy. I haven't found other wool blankets that are so beautiful and such good quality anywhere else. And the shipping is always so fast, even though I'm in the United States.”

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Posted 5 years ago

“Amazing quality, fast delivery and beautiful products”

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Posted 5 years ago

“Lovely product, quickly delivered. A lot of money but if you're in a rush for a lovely gift then worth it!”

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Posted 5 years ago

“The blankets I ordered were exactly as described and the feel and quality are just lovely! I’ll definitely order again.”

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Posted 5 years ago

“I ordered 2 full blankets and 3 gift boxes, all Christmas gifts. I LOVE them! The quality is wonderful and I am so excited to gift them. Shipping was amazingly quick, it arrived to the US within 3 days of ordering. I love the products so much that now I'm looking at what to buy for myself!”

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Posted 5 years ago

“Absolutely love the quality and gorgeous range of colours the TBC offers - it’s become one of my favourite places to shop for gifts (and treats for me!)”

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Posted 5 years ago

“Bought this as a gift and it arrived so quickly! My sister in law loved the gift! Beautiful colours and presentation.”

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Posted 5 years ago

“Comfy scarf and delicious sweets. Was truly impressed with the speedy delivery time.”

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Posted 5 years ago

“Great company to deal with and would highly recommend their products. Nice quality. 😊”

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Posted 5 years ago

“I ordered a king size tartan blanket. Was somewhat disappointed in the quality. It’s a dark blue and green tartan, yet there are white spots on it??? Slub pieces woven in the fabric that you can see. Why are there white pieces in a dark tartan?”

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Posted 5 years ago

“Thank You very much!! I"ve received everything quickly!”

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Posted 5 years ago

“I love your products but have two concerns: 1. When I ordered on line, I was not given a choice with regard to shipping. I had to accept the rather expensive express air shipping ($25 plus). Yes, it was fast but a lot of money. Later, I found out that you do offer slower service. Please explain. 2. The paper envelope wrapping over the box was all torn and some of the tape had been torn off. You need to tape the paper more thoroughly for overseas shipments, please. Otherwise, so happy to have found you as I LOVE WOOL!!!!!!!!!!!!!!!!!!!”

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Posted 5 years ago

Hello Bonnie Thanks so much for your comments - so lovely to meet a fellow lover of Wool! Thanks for your question about shipping too - recently couriers stopped offering Economy services especially for overseas. This is mainly due to the impact of COVID-19. Couriers rely on space in the hold of passenger flights for their Economy Services, as these flights are greatly reduced, and with additional restrictions due to the pandemic they stopped offering these services. Our system will offer shipping services that are available based on the weight and shipping address, and usually economy services are offered, things have just been a little different recently where couriers have only made Express services available. I hope that explains that side of things more. With regards to the wrapping - really appreciate your feedback. Again until recently we haven't experienced many issues with this, however due to the sheer volume of packages couriers are dealing with, we suspect less care is being given when they are handled. With this in mind your comments are really helpful and we will look at making our packages more robust when shipping. Thanks again for your time to share your thoughts - if there is anything else you need or want to know just give us a shout at hello@tartanblanketco.com Louise

Posted 5 years ago

“I placed my order in peak season from a long way away. I was never in doubt about the parcel's arrival, though, as I received several reassuring emails updating me on the process of the order. It arrived quicker than I could have imagined!”

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Posted 5 years ago

“The quality of the scarves/blankets is superb! One minor thing - it would great if engraving could be customizable in terms of font size... appears quite large, would be better if it was slightly smaller and more delicate”

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Posted 5 years ago

“Excellent quality blanket. Lovely packaging presentation”

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Posted 5 years ago

“Great service, fast delivery and the most beautiful products. High quality. Love the recycled wool, the texture and the colors. Wonderful company.”

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Posted 5 years ago

TBCo is rated 4.9 based on 7,270 reviews