TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,267 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is a joy to deal with a business like TBCo that responds immediately, courteously and positively to your most awkward requests. My wife loves her new, high quality picnic rug. Thank you TBCo.”

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Posted 1 year ago

Hi there, thank you for taking the time to leave a review! more than happy to help and lovely to hear she loves her new picnic blanket.

Posted 1 year ago

“First time ordering from TBCo. I will definitely order again. I bought the pink/green striped pajama set. They offer monogramming so I had initials put on the collar. I bought matching pjs for my 2 year old granddaughter and her 3 year old cousin to take to the beach. Love the fabric. I’ll definitely buy from this company again!”

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Posted 1 year ago

Hi there, thank you for taking the time to leave a review! How lovely, hope they are both enjoying their new pyjamas.

Posted 1 year ago

“The quality is amazing, so lovely and soft and all together looks great. I had amazing experience with the customer support as well, who made sure it came on time before my picnic trip and were very quick with responses.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave feedback! So glad to hear you love your order and it arrived in time for your trip.

Posted 1 year ago

“A huge success loved by Mother and Baby.”

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Posted 1 year ago

Thank you for leaving a review, lovely to hear.

Posted 1 year ago

“Excellent service, the item I bought was good quality”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear, glad to hear you are enjoying your TBCo purchase.

Posted 1 year ago

“I've just received the latest addition to my TBCo blanket collection and it definitely won't be my last purchase! The quality of the blankets is amazing, the colours and designs are beautiful and they work in any room. Delivery was super quick too. Thank you!”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review. We love to hear your feedback and its great to hear you are happy with your new blanket!

Posted 1 year ago

“I’m a long term customer of TBC since they started I love all their products but have only ever bought blankets every size! They are my go to gift for every new baby/new home/ wedding in my family and friend group Love them”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear. We really appreciate all customer feedback, glad to hear you love our products! Warmly, Team TBCo.

Posted 1 year ago

“I bought a number of products from TBCo and have found the quality and service to be second to non.The blankets both recycled and lambs wool are excelent products and I have bought a number of both and recomended to friends. i will continue to suport in the future. Well done.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review. We love to hear your feedback and it's great to hear you are happy with your purchases! Warmly, Team TBCo.

Posted 1 year ago

“The most perfect winter hat, worth spending more for something of such good quality.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us feedback! So great to hear that you love your TBCo purchase. Thank you for your purchase!

Posted 1 year ago

“Beautiful products as always. Love the quality and colours.”

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Posted 1 year ago

Thank you for leaving a review, lovely to hear!

Posted 1 year ago

“My partner loves the scarf I bought for him, it’s incredibly soft, and it feels very luxurious it looks so smart on him and compliments his entire wardrobe! I love that it can be worn with his suits to work but also on a casual day with a pair of jeans, and a polo top and still look amazing.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review! We are happy to hear both you and your partner are enjoying your purchase! Warmly, Team TBCo.

Posted 1 year ago

“Bought 2 of these to take to Jersey for me and my daughter in law to sit in the balcony in the evenings”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us feedback! So lovely to hear, glad to hear you are enjoying your TBCo purchase.

Posted 1 year ago

“Bought a tartan scarf as a gift for a Canadian cousin and he loved it! Beautiful quality!”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us feedback! Glad to hear you were pleased with your TBCo purchase. Always lovely to hear. Team TBCo

Posted 1 year ago

“Products are always outstanding quality, delivery is always fast. Great business with solid ethics and lovely designs! Will always be a fan.”

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Posted 1 year ago

Hi Kat, Thank you for taking the time to leave feedback! Glad to hear you love both our brand and our products, your positivity is lovely to hear. Thank you for your purchases! Team TBCo

Posted 1 year ago

“The quality of the recycled woollen blankets is excellent, and coupled with the wonderful colours, these make marvellous gifts (of which I’ve bought a few over the years).”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review. We love to hear your feedback and its great to hear that you love our blankets! Warmly, Team TBCo

Posted 1 year ago

“I absolutely love the scarf I purchased from TBCo. I would highly recommend them to others for their fun and bright colours and their great quality.”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review. We love to hear your feedback and its great to hear that you are happy with your new scarf! Warmly, Team TBCo

Posted 1 year ago

“Very pleased with all aspects of the order- arrived quickly, well packed, item of great quality and customer service helpful. And packaging! Oh my gosh- lush! Beautifully wrapped even though it was not a gift, it still felt like it :) I still have the box!”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave a review, we really appreciate all customer feedback and are happy to hear our customer experience team were able to help you. We package each order as though it is a gift, because whether you are treating a loved one or yourself we want it to feel special, and its lovely to hear that you appreciate that! Thank you for your purchase! Warmly, Team TBCo

Posted 1 year ago

“Lovely throw and quick shipment!”

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Posted 1 year ago

Thank you for leaving a review, lovely to hear!

Posted 1 year ago

“I saw theTBCo coral stripe pillow cover in the May/June issue of House Beautiful. I immediately bought one, along with the blue stripe pillow cover. They are both made from sturdy, beautiful, unusual cotton fabric, and impeccably sewn. Perfect!”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review. We love to hear your feedback and its great to hear you are happy with your new pillow covers! Warmly, Team TBCo

Posted 1 year ago

“Very disappointing experience ordering a pair of pyjamas from TBCo. While I liked the design I found the sizing was far too large and arranged a return with the intention of sizing down. Unfortunately this experience has left me never wanting to place an order with them again. I had to chase the return refund from the start, taking over a month for them to acknowledge that they had received it. I then received a refund for only half the amount of the expensive pyjamas I’d purchased…and after numerous attempts to contact them this is apparently because I forgot to include the tiny scrunchie that comes with the pj’s. So the most expensive and painful ordeal ever. I do not recommend ordering from this company!!”

Helpful Report

Posted 1 year ago

Hi there, Thank you for sharing your feedback! I'm sorry to hear that, I can confirm you were refunded within 10 working days of your order being received back at our warehouse, like stated on our website, and you can track the return via the returns tracking link to follow your orders return journey. I'm sorry to hear there was a lack of communication regarding your refund, after looking into your return I can confirm there has been some confusion surrounding the missing items, that we are more than happy to discuss further. I can confirm our team will reach out to you shortly to help resolve this matter and provide a full refund. Warmly, Team TBCo

Posted 1 year ago

TBCo is rated 4.9 based on 7,267 reviews