TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,267 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my blanket quickly, beautifully gift wrapped. Didn’t open as it was for a gift. Just ordered a scarf.”

Helpful Report

Posted 8 years ago

Hello Rebecca! How fabulous your order made it to you so speedily. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy. Thank so much for leaving a review and hope yo see you again soon ~Rachel

Posted 8 years ago

“Blanket was a gift which was delivered on time and was well received.”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new order. I hope we see you again soon ~ Alison

Posted 8 years ago

“Good quality very good service”

Helpful Report

Posted 8 years ago

Hello Breda! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~ Alison

Posted 8 years ago

“Ordered two blankets as Christmas presents - arrived perfectly wrapped, true to colour and very cosy! I think the recipients will be very happy!!”

Helpful Report

Posted 8 years ago

Hello there! What a fab review. I'm delighted you are happy with you new blankets. We take great pride in popping these out in our lovely packaging - we think it gives it an extra special touch - so it's really nice to hear this was appreciated. Thanks again and hope to see you again soon ~ Rachel

Posted 8 years ago

“The quality was higher than expected. The presentation first class and the speed of service outstanding. You have a customer for life!”

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Posted 8 years ago

Thanks Norman for such a lovely review. It's so great to hear that we've become firm friends! So pleased that you're happy with your new blanket. Look forward to seeing you again ~Rachel

Posted 8 years ago

“Very quick delivery. Great prices. Quality items. Thank You”

Helpful Report

Posted 8 years ago

Hello! We are so delighted that your order arrived with you a little speedier than you had expected, how fab you are able to enjoy your new blanket/scarf so soon. We love to hear you are so happy with your new purchase We look forward to seeing you back with us again soon. ~ Rachel

Posted 8 years ago

“Received a beautiful blanket , in super quick time, great packaging and so pleased to support a family business!”

Helpful Report

Posted 8 years ago

Thanks Susan for your support this Christmas. So lovely to hear you received your order quickly. Thanks for your review ~Rachel

Posted 8 years ago

“Found a perfect gift for my wife for our 7th wedding anniversary! Loads of choice & fast delivery. Thankyou.”

Helpful Report

Posted 8 years ago

Hello Neil! We are so delighted to hear you found the perfect gift for your wife and have been impressed with how speedily it reached you. Such kind feedback means a lot to us, so thank you so much for letting us know. I hope we see you again. Have a very happy Christmas - Hayleigh

Posted 8 years ago

“Gorgeous product, prompt delivery, beautifully packaged with a personal touch (which made my day). Although, of course, have not washed/cleaned my lovely blankets yet, I am very impressed with them. Excellent value for money. I'll definitely be back for more, especially as they would make super presents (especially at this time of year). Well done TBC.”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new blankets. We love that you are so impressed with the quality of it - our blanket are so colsie. I really do hope we will see you back with us again soon. Happy Christmas - Hayleigh

Posted 8 years ago

“Really easy to place order (apart from trying to decided what blanket I wanted to buy! All so beautiful). Delivery was very quick and packaging was a lovely touch. The blanket I got is going over to Chicago to be given as a present so I loved the postcard from Leith... the girl who I am giving it too will love it! Thank you TBCo x”

Helpful Report

Posted 8 years ago

Hello Stefania! What a fab review. I'm delighted you are happy with you new blanket, I agree there are too many lovely things to choose from. We take great pride in popping these out in our lovely packaging - we think it gives it an extra special touch - so it's really nice to hear this was appreciated. Thanks again and hope to see you again soon. Happy Christmas - Hayleigh

Posted 8 years ago

“Absolutely brilliant company. I accidentally entered "collect from warehouse" when I placed my order. I received an email the best day asking if that was correct. They kindly posted the blanket the best day for free :) great customer service. And the package arrived the very next day. It's a present for my mum, so hopefully she'll love the blanket... Other reviews talk about the quality of the blankets, so I'm actually going to but of for myself too :) great, friendly company.”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for your absolutely lovely review. We are delighted we have been able to help, and you've appreciated it our customer service - we really try our best! We hope your mum loves her new blanket, perfect for this time of year. Have a Happy Christmas - Hayleigh

Posted 8 years ago

“Excellent customer service from beginning to end. I loved the items I purchased as a gift. I will be ordering again. For myself next time. Highly recommended”

Helpful Report

Posted 8 years ago

Hello Jean! Thank you so much for taking the time to leave us such a glowing review! We love to hear you are pleased with your new items and that our customer service was excellent - that means so much to us. Look forward to seeing you again! - Have a Colsie Christmas! - Hayleigh

Posted 8 years ago

“Order arrived very quickly and was wrapped beautifully, including a little sugar cane! The rug was beautiful.”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new blanket. I hope we see you again soon ~ Alison

Posted 8 years ago

Hello! What a fab review. I'm delighted you are happy with you new blanket. We take great pride in popping these out in our lovely packaging - we think it gives it an extra special touch - so it's really nice to hear this was appreciated. Have a Colsie Christmas! - Hayleigh

Posted 8 years ago

“The blanket I ordered was a gift so I haven't properly opened it but the delivery was very speedy and I have my own blanket and I think they are great. I love that you have recycled wool. Thanks!”

Helpful Report

Posted 8 years ago

Hello Naomi! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our blankets are so colsie. I really do hope we will see you back with us again soon ~ Alison

Posted 8 years ago

“I bought 3 recycled wool knee blankets which were beautiful colours and very good quality. The blankets were wrapped in tissue, carefully folded and well packed. There was even a little Christmas gift inside the box.”

Helpful Report

Posted 8 years ago

Hello Jude! Thanks so much for such a lovely review. I'm so delighted you love our packaging. We think it's so special parceling each order with such care and attention. It makes it so worthwhile when you let us know how much it was appreciated. ~ Alison

Posted 8 years ago

“Arrived in good time. A nice presentation box. Quality goods.”

Helpful Report

Posted 8 years ago

Hello! Delighted you are happy with the gift box and beautiful scarf inside. We think this makes your experience with us a little more special ~ Alison

Posted 8 years ago

“Lovely product”

Helpful Report

Posted 8 years ago

Thank you Karen, we are so happy to hear you love your new blanket. Have a merry Christmas - Alison

Posted 8 years ago

“I have not yet received my order but am looking forward to Christmas. I know it will make for a great Christmas Present. Thx. Any update on tracking would be appreciated. Have a wonderful holiday.”

Helpful Report

Posted 8 years ago

Hello Thomas! Thank you so much for taking the time to leave us such a lovely review! We love to hear how excited you are for your new order. I will email you over the tracking information we have fr you. I hope we see you again soon ~ Alison

Posted 8 years ago

“I looked at several gift ideas while on vacation in Scotland, England & Ireland last spring but didn’t purchase because it was a 7 week adventure & I couldn’t carry it all over the place. I ordered the Clyde Tartan lambswool blanket as a Christmas gift for my brother & sister-in-law in Virginia & had it shipped directly to them. As I have not seen it, all I can comment on is the ordering & shipping. Ordering it was a breeze, the only difficult part was deciding which tartan I wanted - so many great choices. Shipping was extremely fast. The package arrived in great condition & only 60 hours after placing my order. I was stunned by the speed!”

Helpful Report

Posted 8 years ago

Hello Michael! How fabulous your order made it to you so speedily. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy. Thank so much for leaving a review and hope yo see you again soon ~ Alison

Posted 8 years ago

“I wanted something a bit different for my elderly dad, his ancestors were from the Sinclair clan, I emailed and got a lovely response from Hayleigh. Blanket arrived with a beautifully handwritten postcard,so pleased with it and my dad will really love it plus will keep him really warm. Fabulous service and product, thank you so very much.”

Helpful Report

Posted 8 years ago

Hello! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~ Alison

Posted 8 years ago

TBCo is rated 4.9 based on 7,267 reviews