TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great company to buy from, their products are lovely and customer services were great. Will deffo buy again! (The candy cane treat was a bonus!!!)”

Helpful Report

Posted 8 years ago

Hello! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. We hope you had a Colsie Christmas and wish you a Happy New Year! - Hayleigh

Posted 8 years ago

“I received my new blanket on the expected date and it is a fabulous colour and keeps my knees and legs lovely and warm”

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Posted 8 years ago

Hello Wendy! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new blanket - perfect for this chilly weather we've been having. Keep Colsie! We hope you had a magical Christmas and have a Happy New Year! I really do hope we will see you back with us in the New Year - Hayleigh

Posted 8 years ago

“Everything you did was easy and delivery quick.”

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Posted 8 years ago

Hello! How fabulous your order made it to you so speedily. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy, especially at this frosty time of year. Thank so much for leaving a review and hope you see you again soon. Wishing you a very Happy New Year when it comes! - Hayleigh

Posted 8 years ago

“Very happy with my purchase. It was a present and came wonderfully wrapped and presented in it's own box. I will certainly recommend The Tartan Blanket Co. to my friends and family.”

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Posted 8 years ago

Hello Christine! How fabulous you want to recommend us to your family and friends! Thanks so much for your lovely feedback and we look forward to welcoming your family/friends to the TBCo. family too. Hope you had a Colsie Christmas and wishing you a very Happy New Year! - Hayleigh

Posted 8 years ago

“Where do I start! Beautiful selection of blankets online made it so difficult to choose, decided on putty windowpane check in putty. It arrived beautifully boxed and wrapped in tissue and was true to colour on the website. The knee blanket is a perfect size to wrap around you or pop over your legs. Super weight and thickness. Want to buy them all!!”

Helpful Report

Posted 8 years ago

Hello Wendy! What a fab review. I'm delighted you are happy with you new knee blanket We take great pride in popping these out in our lovely packaging - we think it gives it an extra special touch - so it's really nice to hear this was appreciated. Hope you had a magical Christmas and have a very Happy New Year! Hope to see you in the New Year - Hayleigh

Posted 8 years ago

“This was sent as a gift overseas so I don’t know the quality etc however ther wasn’t anywhere on your website to ask if I wanted it as a gift or to send a message (not that I saw) so that would have been helpful so at this time I have no idea if the recipient know the cost of the gift which isn’t good. They did say they are looking lovely”

Helpful Report

Posted 8 years ago

Hi Lynn, So sorry that you missed the Gift Box and Gift Card section of our site, you can select them once you get to your cart. As our scarves and blankets are sent as gifts so often we don't include any pricing information with in our packaging. If orders are getting shipped to the US and Canada we need to put the order information, including the price on the outside of the box for customs. I'm glad to hear that the recipients like their new blankets. - Alison

Posted 8 years ago

“I was nervous at first using an international company however the customer service was amazing. They got back to me right away, well in a extremely reasonable time with the time difference! Handled my exchange and had my gift arrive in plenty of time for Christmas. Also one of the items I was considering was on back-order and I was actually notified when it can back in stock! I have never had that level of customer service before. I will never buy another scarf anywhere but The Tartan Blanket Co, thank you again. Oh and the candy cane in the package and the special note was extra special too!”

Helpful Report

Posted 8 years ago

“Very pleased with this company. On time lovely personal touch with card inside. Good quality blanket Would have no hesitation in recommending them. Thank you”

Helpful Report

Posted 8 years ago

“Delivered on time and exactly what I expected.”

Helpful Report

Posted 8 years ago

Hello Sergei! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new order. I hope we see you again soon ~ Alison

Posted 8 years ago

“This was my first purchase. The blanket scarves are wonderful! They are soft and very warm, perfect for these cold Canadian winters. I am absolutely in love with them and wish I could buy them all. When I contacted Tartan Blanket Co they were very friendly and helpful. I also love the friendliness and family feeling of the company. Love the box that my scarves came in, how they were delicately wrapped in tissue and sent with a little postcard and candy cane. I almost didn't want to unbox them. Wonderful company and wonderful product.”

TBCo 5 star review on 27th December 2017

Helpful Report

Posted 8 years ago

“This was a secret santa gift but it was very well received and I am pleased to say the scarf was truly appreciated.”

Helpful Report

Posted 8 years ago

Hello Elaine! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our scarves are so colsie. I really do hope we will see you back with us again soon ~ Alison

Posted 8 years ago

“Quick delivery and beautiful product. Offering recycled wool made me feel better about buying a new item!”

Helpful Report

Posted 8 years ago

Hello Lucy! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new recycled blanket. I hope we see you again soon ~ Alison

Posted 8 years ago

“Lovely tartan rugs from the recycled range. Arrived beautifully packaged and very quickly . Highly recommended”

Helpful Report

Posted 8 years ago

Hello Kirsteen! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our blankets are so colsie. I really do hope we will see you back with us again soon ~ Alison

Posted 8 years ago

“Lovely packaging and a wonderful gift .”

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Posted 8 years ago

Hello Julie! Thanks so much for such a lovely review. I'm so delighted you love our packaging. We think it's so special parceling each order with such care and attention. It makes it so worthwhile when you let us know how much it was appreciated. ~ Alison

Posted 8 years ago

“Outstanding quality and beautifully packaged, a perfect gift!”

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Posted 8 years ago

Hello Jamie! Thanks so much for such a lovely review. I'm so delighted you love our packaging. We think it's so special parceling each order with such care and attention. It makes it so worthwhile when you let us know how much it was appreciated. ~ Alison

Posted 8 years ago

“Excellent customer service. Timely delivery. Lovely packaging. Email contact from the same person- good continuity of customer care. Blankets are excellent quality and value for money. Good range of colour and product type. Knee blanket is generously sized. Both recipients were delighted.”

Helpful Report

Posted 8 years ago

Hello Helen! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~ Alison

Posted 8 years ago

“The blanket was a beautiful quality.”

Helpful Report

Posted 8 years ago

Hello Kathryn! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our blankets are so colsie. I really do hope we will see you back with us again soon ~ Alison

Posted 8 years ago

“Super service for Xmas delivery...lovely quality family pleased with their presents thankyou..”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for leaving us such a lovely review! We are delighted to hear that you and the family are happy with your new order. We love that you are so impressed with the quality of it - our blankets and scarves are so colsie. I really do hope we will see you back with us again soon ~ Alison

Posted 8 years ago

“Great product quality and very fast delivery”

Helpful Report

Posted 8 years ago

Hello Marco! Thank you so much for leaving us a review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our scarves are so colsie. I really do hope we will see you back with us again soon ~ Alison

Posted 8 years ago

“Bought a cashmere scalf as a present for my wife. Dispatched immediately and received within 3 days of ordering on line. Excellent quality and my wive loves it - result!”

Helpful Report

Posted 8 years ago

Hello Alan! How fabulous your order made it to you so speedily. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy. Thank so much for leaving a review and hope yo see you again soon ~ Alison

Posted 8 years ago

TBCo is rated 4.9 based on 7,269 reviews