TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,270 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful blanket and embroidery with delivery quicker than expected! Gorgeous gift for my lovely new niece! Thank you Tartan Blanket Co!”

Helpful Report

Posted 5 years ago

“Fabulous, friendly and helpful customer service from Fergus. I ordered 2 blankets and a knee blanket- thrilled with the quality and embroidery. Parcels were beautifully wrapped and arrived earlier than excepted. Highly recommend the company and the blankets- I will definitely be buying more.”

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Posted 5 years ago

“Good Morning, I like the web site , I like the primary product , ie the blankets etc and the ladies on CS are very helpful. Missing item from my order resulted in me mailing and calling Edinburgh a few times, mails send to me in response to this never received for some reason, yet receiving all your maketing mails no problem. Parcel replacing my missing item and the damaged gift box are on the way to me today I think according to the tracker. So overall pretty good if you sort your QA of the delivery and the comms channel issues would be perfect. I have already sent photos so not included these again. But as I say no outstanding issues unless for any reason my missing item does not turn up ! Thanks and Rgds Iain”

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Posted 5 years ago

Hello Iain Thanks for taking the time to write a review, really appreciate your comments. We messed up on a couple of things and really grateful for the opportunity to get them resolved. Hopefully you now have the missing item but we're here if there is anything else you need! Louise

Posted 5 years ago

“I love the brand and the blankets are such great quality, perfect for cold, dark winters.”

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Posted 5 years ago

“OBSESSED with my scarf! Its going to keep me so warm when I get married in July (its Scotland after all!) they helped me with the date before getting it embroidered and made sure I had got it correct before going ahead (which was a good thing as I initially got it wrong!). Best customer service ever! Thank you so so much, will definitely buy again from your lovely business 💕 x”

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Posted 5 years ago

“Lovely quality and our message was handwritten on the card which made it much more personal. We will definitely use this company again”

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Posted 5 years ago

“Lovely blanket - arrived promptly and beautifully packaged. Very pleased.”

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Posted 5 years ago

“Great fast service, thanks.”

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Posted 5 years ago

“Ordered an embroidered blanket for a Christmas gift. Communication regarding despatch etc was excellent. Delivered within one week which was very good considering COVID pandemic. Thank you.”

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Posted 5 years ago

“The blanket is really lovely! The colour of the wool matches that seen on the website too. It arrived in nice easy to recycle packaging too. A friendly efficient company to deal with.”

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Posted 5 years ago

“I received my tartan blanket very quickly after ordering, particularly at this time of year. The blanket I chose looks really lovely and the embroidered detail makes it special. I look forward to using it on these cold winter nights. Thank you.”

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Posted 5 years ago

“Perfect gift for our future granddaughter.”

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Posted 5 years ago

“Arrived fine, beautifully packaged in a pretty box. Blanket looks lovely but it’s a present so I just peeped under the packaging. Colours are brighter than photos on website. Very pleased with my choice of gift”

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Posted 5 years ago

“I have just received two more blankets and two knee blankets from the Tartan Blanket Co. Lovely quality and weight, perfect for hygge moments out on our deck with our outside heaters this particularly strange Christmas. Joins our other recycled wool blanket on our sofa. Cannot recommend too highly.”

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Posted 5 years ago

“So very pleased! Beautifully packaged and a gorgeous scarf. Want to keep it for myself ! Might have to order another one!”

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Posted 5 years ago

“The packets were carefully prepared and dispatched quickly. The blanket is perfect, quite large, very warm and soft, my scarf makes many jealous!”

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Posted 5 years ago

“Fantastic service and a fantastic product”

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Posted 5 years ago

“This year I ordered a gift box for Christmas that included a blanket (our third!) and some treats from Scotland. It arrived in the US within a three weeks of ordering and well before Christmas! I did take a peek inside to make sure everything looked ok and it looks wonderful. This is going to be such a nice, cozy box for us to open on Christmas morning!”

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Posted 5 years ago

“The blanket is even softer and more beautiful than I expected. Shipping and delivery were timely, even with added monogramming. The only negative is that I thought I read on the website that all international deliveries were made with guaranteed duties/taxes already paid, but I had to pay additionally. Snuggling up on the sofa with our new blanket is still worth it, though! My new scarf is equally soft and gorgeous.”

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Posted 5 years ago

“Dispatched very quickly.As it is for a CHRISTMAS present I have not fully opened it yet. I will be ordering with you again in the distant future as I have a friend who is getting married in 2021 I like the webpage all very easy to understand and nicely laid out. Thank you”

Helpful Report

Posted 5 years ago

TBCo is rated 4.9 based on 7,270 reviews