TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,264 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I didn't have a great experience. I ordered the PJs, sized down as the site advised but still FAR too big. As TBCo use Evri as their delivery partner, they haven't been able to deliver anything to me for 2+ years, I upgraded to the next day delivery. That was a joke! I ordered on a Thursday evening so as they don't deliver on a weekend it took to Monday for the order to arrive! Then when I went to return it the site failed, it took a couple of days to get the returns label! AND from the returns email it looks like I won't get my next day delivery money refunded either, which wasn't cheap! Overall really disappointed with the service from a brand I thought was going to be good.”

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Posted 1 year ago

“It was great! I bought it for our 15yr old dog who needs a bit more warmth and extra comfort. He loves it!”

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Posted 1 year ago

Thank you for your lovely review! We are so glad to know you love your new pet blanket! Warmly, Team TBCo

Posted 1 year ago

“Lovely scarf with emboridery - beautiful quality and packaged well. A lovely gift for a friend”

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Posted 1 year ago

“I really love my new pyjamas! They’re really well made, thick and soft cotton, lots of pockets, a secure drawstring and elastic waist - everything i’ve been looking for! Delivery was quick too!”

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Posted 1 year ago

Hi there! Many thanks taking the time to leave us a review! We appreciate all customers feedback and we are very glad to hear you are happy with your purchase from TBCo! Warmly, Team TBCo

Posted 1 year ago

“Hello, I still haven’t received my order”

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Posted 1 year ago

“My scarf arrived on time, lovely fabric nice, soft and warm, it arrived beautifully wrapped.”

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Posted 1 year ago

Many thanks for leaving us a lovely review! We are pleased to know you are happy with your purchase with TBCo!

Posted 1 year ago

“Order arrived Monday, very quick shipping. I loved the triangle scarf, very soft and just the right size and warm. I'm thinking I might need a large one also.”

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Posted 1 year ago

Hi there! So pleased to hear you are enjoying your new triangle scarf! Warmly, Team TBCo

Posted 1 year ago

“Awful. Wrong order sent and contact about a pre paid return slow.”

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Posted 1 year ago

“Lovely soft triangular scarf. Can't wait to wear it. Looks like a quality item. Comes well wrapped to ensure it arrives pristine.”

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Posted 1 year ago

Hi there! We are so excited for you! Hope you enjoy your purchase with TBCo! Warmly, Team TBCo

Posted 1 year ago

“Lovely triangular scarf. Well packaged. Good communication”

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Posted 1 year ago

Many thanks for your review! We are pleased to know that you are happy with your new scarf and our customers service! Warmly, Team TBCo

Posted 1 year ago

“I bought your pyjamas for my daughter in law’s birthday. Although expensive, they are original, stylish and the cotton seems good quality. I was very pleased with them and hope that she will be too.”

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Posted 1 year ago

“Beautiful scarf, perfect Christmas gift for my daughter”

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Posted 1 year ago

“Returned the pyjamas unfortunately. They were a completely different colour in real life and the material was hard. Very disappointing, particularly given the price.”

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Posted 1 year ago

“Item arrived promptly”

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Posted 1 year ago

We are very glad to hear that you are happy with your order!

Posted 1 year ago

“Absolutely perfect!”

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Posted 1 year ago

Many thanks for your feedback!

Posted 1 year ago

“Guten Morgen, meine Bestellung vom 07.11.24 (TBCO-222254) ist immer noch nicht angekommen. Bitte geben Sie Bescheid, wann mit der Lieferung zu rechnen ist. Manuela Zimmer”

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Posted 1 year ago

“Amazing socks!!!!!”

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Posted 1 year ago

Many thanks for your review! We are glad you like your new TBCo socks!

Posted 1 year ago

“This is a xmas gift, so can't review in terms of comfort, thermal quality.”

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Posted 1 year ago

“My purchase is a present.”

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Posted 1 year ago

“Have purchased the men's lambswool scarf in coffee textured check, & as it is a gift for my son who now lives in windy Wellington NZ, I haven't unwrapped it. The packaging is superb, & it arrived all the way to Australia as perfectly as if it had been bought down the road, & I want to keep it wrapped until we see him for Xmas. From the parts I've peeked at it is gorgeous, & looks even nicer than the website pictures. It's so lovely to be able to buy a man's scarf that isn't just all navy or black or brown, even if it does take shopping 16,500 kms away for it!”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us a lovely review! We are glad to know you are happy with your purchase with TBCo! We really appreciate all customers feedbacks. Warmly, Team TBCo.

Posted 1 year ago

TBCo is rated 4.9 based on 7,264 reviews