TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to place order (apart from trying to decided what blanket I wanted to buy! All so beautiful). Delivery was very quick and packaging was a lovely touch. The blanket I got is going over to Chicago to be given as a present so I loved the postcard from Leith... the girl who I am giving it too will love it! Thank you TBCo x”

Helpful Report

Posted 8 years ago

Hello Stefania! What a fab review. I'm delighted you are happy with you new blanket, I agree there are too many lovely things to choose from. We take great pride in popping these out in our lovely packaging - we think it gives it an extra special touch - so it's really nice to hear this was appreciated. Thanks again and hope to see you again soon. Happy Christmas - Hayleigh

Posted 8 years ago

“Absolutely brilliant company. I accidentally entered "collect from warehouse" when I placed my order. I received an email the best day asking if that was correct. They kindly posted the blanket the best day for free :) great customer service. And the package arrived the very next day. It's a present for my mum, so hopefully she'll love the blanket... Other reviews talk about the quality of the blankets, so I'm actually going to but of for myself too :) great, friendly company.”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for your absolutely lovely review. We are delighted we have been able to help, and you've appreciated it our customer service - we really try our best! We hope your mum loves her new blanket, perfect for this time of year. Have a Happy Christmas - Hayleigh

Posted 8 years ago

“Excellent customer service from beginning to end. I loved the items I purchased as a gift. I will be ordering again. For myself next time. Highly recommended”

Helpful Report

Posted 8 years ago

Hello Jean! Thank you so much for taking the time to leave us such a glowing review! We love to hear you are pleased with your new items and that our customer service was excellent - that means so much to us. Look forward to seeing you again! - Have a Colsie Christmas! - Hayleigh

Posted 8 years ago

“Order arrived very quickly and was wrapped beautifully, including a little sugar cane! The rug was beautiful.”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new blanket. I hope we see you again soon ~ Alison

Posted 8 years ago

Hello! What a fab review. I'm delighted you are happy with you new blanket. We take great pride in popping these out in our lovely packaging - we think it gives it an extra special touch - so it's really nice to hear this was appreciated. Have a Colsie Christmas! - Hayleigh

Posted 8 years ago

“The blanket I ordered was a gift so I haven't properly opened it but the delivery was very speedy and I have my own blanket and I think they are great. I love that you have recycled wool. Thanks!”

Helpful Report

Posted 8 years ago

Hello Naomi! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our blankets are so colsie. I really do hope we will see you back with us again soon ~ Alison

Posted 8 years ago

“I bought 3 recycled wool knee blankets which were beautiful colours and very good quality. The blankets were wrapped in tissue, carefully folded and well packed. There was even a little Christmas gift inside the box.”

Helpful Report

Posted 8 years ago

Hello Jude! Thanks so much for such a lovely review. I'm so delighted you love our packaging. We think it's so special parceling each order with such care and attention. It makes it so worthwhile when you let us know how much it was appreciated. ~ Alison

Posted 8 years ago

“Arrived in good time. A nice presentation box. Quality goods.”

Helpful Report

Posted 8 years ago

Hello! Delighted you are happy with the gift box and beautiful scarf inside. We think this makes your experience with us a little more special ~ Alison

Posted 8 years ago

“Lovely product”

Helpful Report

Posted 8 years ago

Thank you Karen, we are so happy to hear you love your new blanket. Have a merry Christmas - Alison

Posted 8 years ago

“I have not yet received my order but am looking forward to Christmas. I know it will make for a great Christmas Present. Thx. Any update on tracking would be appreciated. Have a wonderful holiday.”

Helpful Report

Posted 8 years ago

Hello Thomas! Thank you so much for taking the time to leave us such a lovely review! We love to hear how excited you are for your new order. I will email you over the tracking information we have fr you. I hope we see you again soon ~ Alison

Posted 8 years ago

“I wanted something a bit different for my elderly dad, his ancestors were from the Sinclair clan, I emailed and got a lovely response from Hayleigh. Blanket arrived with a beautifully handwritten postcard,so pleased with it and my dad will really love it plus will keep him really warm. Fabulous service and product, thank you so very much.”

Helpful Report

Posted 8 years ago

Hello! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~ Alison

Posted 8 years ago

“Lovely scarf and turned up early!”

Helpful Report

Posted 8 years ago

Hello Jeanette! How fabulous your order made it to you so speedily especially at this time of year. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy. Thank so much for leaving a review and hope yo see you again soon ~ Hayleigh

Posted 8 years ago

“Amazing service. Fast shipping. Beautiful packaging. And, of course... I LOVE my Fraser blanket. So cozy and perfect by the fireplace.”

Helpful Report

Posted 8 years ago

Hello Jaclyn! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with you love your new beautiful blanket. Such kind feedback means so much, so thank you so much for letting us know. Enjoy snuggling up by the fire this Christmas - Hayleigh

Posted 8 years ago

“Good quality blanket at a very reasonable price. It arrived promptly and was nicely packaged.”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new blanket and our packaging. I hope we see you again soon ~ Hayleigh

Posted 8 years ago

“Lovely company to deal with.. item arrived promptly and beautifully packaged.”

Helpful Report

Posted 8 years ago

“Was really pleased with the blanket and loved the stick of rock and shortbread biscuits inside, however I've just received my second blanket which I ordered because I liked the first so much, I didn't have the rock and shortbread inside. I know this is only a minor detail but thought they personalised the present and the two people I've ordered the blankets for will open them together at Xmas !!!”

Helpful Report

Posted 8 years ago

Hello Jeanette! Thank you so much for leaving a lovely review, i'm sorry to hear there weren't any little treats in your second box. We're trying our best to make sure we're including these wee surprises! I'm delighted you are happy with your new blankets. Thanks again and hope to see you again soon ~ Hayleigh

Posted 8 years ago

“Delivery was very swift, The Blanket came with a thank you card and wrapped in tissue within its box. The blanket was bought as a gift so I did not unwrap fully but the blanket felt soft and of a good quality. Fantastic stuff.”

Helpful Report

Posted 8 years ago

Hello Ben! Delighted you are happy with the gift box and beautiful blanket inside. We think this makes your experience with us a little more special ~ Alison

Posted 8 years ago

“It was exactly as described”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for taking the time to leave us a review! We love to hear you are pleased with your new order. I hope we see you again soon ~ Alison

Posted 8 years ago

“Beautiful blankets and scarfs, lovely personal service, prompt delivery and fantastic presentation. Thank you.”

Helpful Report

Posted 8 years ago

Hello! Thank you so much for your lovely review. We are delighted we have been able to help, and you've appreciated it. We're always here so if you need anything please get in touch ~ Alison

Posted 8 years ago

“Easy website to order from. I ordered a scarf for my daughter for Christmas so haven't yet seen it as the packaging was lovely and I didn't want to break into it. Delivery was swift with updates via email. I have no doubts the scarf will be lovely once opened.”

Helpful Report

Posted 8 years ago

Hello Janice! How fabulous your order made it to you so speedily. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy. Thank so much for leaving a review and hope we see you again soon ~ Alison

Posted 8 years ago

“Hello, and thanks for the order! It is exactly the product I hoped for! Also, thank you very much for the postcard and the candy cane! It's a nice touch. Keep up the good work!”

TBCo 5 star review on 13th December 2017

Helpful Report

Posted 8 years ago

Hello Cantemir! Thank you for leaving such a lovely review, we take such pride in our packaging and love to hear it is appreciated. You look nice and colsie in your new scarf. Have a great Christmas - Alison

Posted 8 years ago

TBCo is rated 4.9 based on 7,269 reviews