TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,263 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am unsure about the colour. It appeared more grey on the Internet. I am taking it to our house next week just to see if it is ok.”

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Posted 6 years ago

“I'm so happy with the blanket of choice and shall be using this as an important piece for my wedding. Thank you for having such a wonderful company.”

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Posted 6 years ago

“Haven’t used yet as awaiting a new suite and the 2 blankets will be used as throws. Colour and appearance are lovely and accurate with website appearance. Customer service excellent and arrived sooner than expected. Beautifully packaged.”

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Posted 6 years ago

“well received. Beautiful product!!”

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Posted 6 years ago

“Purchased as a present and has been really well received.”

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Posted 6 years ago

“The way you communicate and send youre beautiful products is just perfect!! Even when you got something from the sale!!”

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Posted 6 years ago

“The tartan throw is lovely, a bit thinner and lighter in weight than I expected, but as it is for someone in Florida, it does not need to be too warm. It came very quickly and was boxed nicely. Thank you.”

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Posted 6 years ago

“Correct sending”

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Posted 6 years ago

“First class service, items arrived very quickly and nicely wrapped in tissue with a sticker. Box was a bit dented though, presumably by the postal service. Also noted that the colours of the blanket were definitely darker than shown on the website, seeing as I ordered 'Black Watch' tartan the green areas, shown as lovely light green in website, were very dark green in reality, making blanket choice perhaps not best for newborn gift! Lovely soft quality though and liked fringing touch too. Would definitely buy from this company again but just be careful with the colour-matching.”

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Posted 6 years ago

“Excellent service. High quality products. Highly satisfied”

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Posted 6 years ago

Thank you for taking the time to write a review, customer experience is extremely important to us and we are very proud of our products. Thank you. Louise

Posted 6 years ago

“Arrived in time, box was damaged. Fringes were tangled on blanket, could have made sure blanket was presented more neatly as we opened the box the blanket looked a bit of a mess. One letter of the embroidery is obscured by the strap, which was not the case on the picture of the product.”

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Posted 6 years ago

“A lovely blanket, nicely packaged. a bit concerned to see the dry clean only label as the blanket I bought previously had 30 wash on label, however reassured after checking on website and reading that the blankets can be washed on cool wash. Many thanks for prompt delivery.”

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Posted 6 years ago

“I paid extra for postage to ensure the parcel arrived on time for the recipients birthday. Because I also paid extra for it to be personally initialled, the parcel didnt arrive in time. The Company did respond promptly but I had paid extra for the postage to arrive on a certain date and it wasnt made clear that this wasnt possible if the embroidery was being done. Just needed it to be clearer when ordering. The products did arrive eventually and the recipient was delighted with them.”

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Posted 6 years ago

“Very nicely made product, very happy with colour and look. My only slight niggle is that it doesn’t feel as soft as I imagined but that may change after a wash and gentle tumble”

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Posted 6 years ago

Hello! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. Our recycled blankets can be popped in a cool wash and we find that they soften up. I really do hope we will see you back with us again soon ~ Sarah

Posted 6 years ago

“I chose the 2-3 delivery options for a scarf. I hadn't received it in time so I phoned and the adviser explained that because I had requested initials embroidering it normally takes 2-3 days after embroidery. She said this is on the website, however, I think it should have a separate delivery option to select if you choose embroidery so you know exactly how long it will take. After explaining the urgency for the scarf as it was for a scarf the adviser very kindly upgraded the delivery to be delivered by the time I needed it at the latest, I am very grateful for this customer service and my Stepmum is very pleased with her gift.”

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Posted 6 years ago

Hello! Thank you so much for leaving us a review. Thank you for this feedback, I have passed it on to our team. We are delighted we have been able to help, and you've appreciated it. We're always here so if you need anything please get in touch ~ Sarah

Posted 6 years ago

“The blanket was attractive and well presented. I would recommend this company for producing an excellent product at a reasonable price.”

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Posted 6 years ago

“Very pleased with baby blanket for new grandson”

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Posted 6 years ago

“Love my new blanket”

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Posted 6 years ago

“Great service, arrived in lovely packaging that added to the quality of the blanket.”

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Posted 6 years ago

Hello! Delighted you are happy with the gift box and beautiful blanket inside. We think this makes your experience with us a little more special ~ Sarah

Posted 6 years ago

“Nicely packaged and promptly sent rather last minute at Christmas, and appreciated by an American visitor.”

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Posted 6 years ago

TBCo is rated 4.9 based on 7,263 reviews