TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a knee blanket and lambs wool blanket from the sample sale. No wear on either of them that I could see. The lambs wool blanket is super soft and smooth. I will enjoy both of these items for years to come.”

Helpful Report

Posted 7 years ago

So pleased to hear you found such lovely items in our sample sale. Thanks for taking the time to leave us such a lovely review ~Rachel

Posted 7 years ago

“A beautiful and warm blanket that was delivered in a timely manner. Thank you.”

Helpful Report

Posted 7 years ago

Hello! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~ Hayleigh

Posted 7 years ago

“Fabulous! We ordered 40 pieces for an event and The Tartan Blanket Co made the transaction easy and efficient. Even though the order shipped overseas, we received it super quickly. Not to mention how beautiful the blankets are! Five stars, for sure!”

Helpful Report

Posted 7 years ago

Hello! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order for your event. Such kind feedback means a lot to us, so thank you so much for letting us know. I hope we see you again, all the best - Hayleigh

Posted 7 years ago

“I was absolutely amazed that I received my blankets in New Zealand only 5 days after ordering them.....fantastic. Blankets were beautiful, soft and high quality. I particularly loved the way they had been presented, wrapped in tissue paper. Thank you.”

Helpful Report

Posted 7 years ago

Hello Caroline! How fabulous your order made it to you so speedily all the way over in NZ. We love to hear this as we try our absolute best to get them out to you as soon as possible for you to enjoy. Thank so much for leaving a review and enjoy our super colsie blankets. I hope we see you again - Hayleigh

Posted 7 years ago

“I purchased the blanket for my niece as a graduation present. She had such fond memories of Scotland when she attended a law school exchange programme in 2016. She was delighted with the Stewart tartan blanket, as was I with the service, packaging and hand written note. Will definitely recommend your company to my friends. What a great retail experience you offer your customers.”

Helpful Report

Posted 7 years ago

Hello Mel! How fabulous you want to recommend us to your family and friends! Thanks so much for your lovely feedback and we look forward to welcoming your family/friends to the TBCo. family too ~Rachel

Posted 7 years ago

“Delivery was in good time. Product is so soft and excellent quality. Great service from order to delivery.”

Helpful Report

Posted 7 years ago

Hello Shohidul! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~Rachel

Posted 7 years ago

“I couldn't believe how fast we received it here in the US and it is of stunning quality, the color is gorgeous, and as my fiance would say- it's so comfortable for a wool blanket (we're hyper sensitive to scratchy materials!). THANK YOU!”

Helpful Report

Posted 7 years ago

Hello Lauren! We are so delighted that your order arrived with you a little speedier than you had expected, how fab you are able to enjoy your new blanket so soon. We love to hear you are so happy with your new purchase We look forward to seeing you back with us again soon. ~Rachel

Posted 7 years ago

“The Random tartan looks amazing and the service was, as always, exemplary”

Helpful Report

Posted 7 years ago

Hello Gary! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it - our blankets are so colsie. I really do hope we will see you back with us again soon ~Rachel

Posted 7 years ago

“I have just bought my 5th and 6th blankets from The Tartan Blanket Company. That's how happy I am with them; I wouldn't go anywhere else! My latest additions are so warm and soft, ideal for relaxing under outside on the garden sofa on chilly evenings. Thank you Tartan Blanket Company, you'r the best.”

Helpful Report

Posted 7 years ago

Hello Susan! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your 5th & 6th additions. We love that you are so impressed with the quality of them. I really do hope we will see you back with us again soon for number 7 ~ Hayleigh

Posted 7 years ago

“Apart from the glorious nature of my cashmere scarf, I have NEVER experienced such wonderful and friendly service. I am a customer from Sydney Australia and the customer service I was received at the attention given was truly outstanding. Any email queries were answered pretty much instantaneously. My only con was that I didn't buy more - the oversized scarf”

Helpful Report

Posted 7 years ago

Hello Larissa! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful cashmere scarf. Such kind feedback means a lot to us, so thank you so much for letting us know. We hope to see you again, we'll have loads of lovely new designs coming in over our Scottish Summer. Take care- Hayleigh

Posted 7 years ago

“A present for my daughter in law, and she loved it.”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear your daughter-in-law loved her gorgeous gift! I hope we see you again - Hayleigh

Posted 7 years ago

“Postage to Australia is reasonably priced, quick and easy. All products have arrived in a very timely manner. They are as good as the moment they left you. Love your products and the quality and love contained in them. Perfect blankets for the Australian climate. Thank you.”

Helpful Report

Posted 7 years ago

Hello Frances! We are so delighted that your order arrived with you a little speedier than you had expected, how fab you are able to enjoy your new blankets so soon. We love to hear you are so happy with your new purchase We look forward to seeing you back with us again soon. ~ Hayleigh

Posted 7 years ago

“Ravie de mon achat, de très bonne qualité. Bien emballé et reçu très rapidement. Très, très contente. A recommander.”

Helpful Report

Posted 7 years ago

Hello Christine! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. ~ Hayleigh

Posted 7 years ago

“I just received my blanket and I am extremely happy with the weight and quality of the blanket. Awesome!”

Helpful Report

Posted 7 years ago

Hello Ricardo! Thank you so much for leaving us such a lovely review! We are delighted to hear you are happy with your new order. We love that you are so impressed with the quality of it. I hope we see you again soon - Hayleigh

Posted 7 years ago

“Staff was lovely. Picked up a blanket and scarf in person while in Edinburgh for a few days. And they were so happy to help.”

Helpful Report

Posted 7 years ago

Hello Lance! Thank you so much for your lovely review. We are delighted we have been able to help, and you've appreciated it. We're always here so if you need anything please get in touch ~Rachel

Posted 7 years ago

“I was primarily drawn by the great selection of wool blends and colourways. Delighted to own FOUR of your recycled wool blankets and will be purchasing more in the future for ourselves as well as gifts.”

Helpful Report

Posted 7 years ago

Hello Shirley! Thank you so much for leaving us such a lovely review! We are delighted to hear you have been delighted with our recycled blankets. We love that you are so impressed with the colour & quality of it. I really do hope we will see you back with us again soon for blanket number 5 ~ Hayleigh

Posted 7 years ago

“Delivery excellent. Goods as described. Colours lovely”

Helpful Report

Posted 7 years ago

Hello Linda! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new order and it got to you nice and quickly. I hope we see you again soon ~ Hayleigh

Posted 7 years ago

“I was traveling in Scotland and hoping to buy an economically priced wool blanket. I discovered the Tartan Blanket Company online and was curious about the quality of their affordable recycled wool blankets, so I sought out the store itself in Edinburgh, which led me out of the tourist center and into an interesting local area. As it turned out, they only do online sales, but were very friendly and had recycled wool blankets on hand. I was impressed with the quality and left with a beautiful blanket. Thanks for offering this excellent product at such a reasonable price, and for being so helpful in person!”

Helpful Report

Posted 7 years ago

Hello Marya! We are so delighted to hear you have been happy with the service you have received from us here at TBCo. and with your new beautiful order. Such kind feedback means a lot to us, so thank you so much for letting us know. I hope you enjoy the rest of your travels around Scotland and we see you again - Hayleigh

Posted 7 years ago

“Excellent rugs - exactly what we needed! Great quality”

Helpful Report

Posted 7 years ago

Hello! Thank you so much for taking the time to leave us such a lovely review! We love to hear you are pleased with your new blanket. I hope we see you again soon ~ Hayleigh

Posted 7 years ago

“Politeness from your salesperson, explaining every step of the way until conclusion.”

Helpful Report

Posted 7 years ago

Hello Maureen! Thank you so much for your lovely review. We are delighted we have been able to help, and you've appreciated it. We're always here so if you need anything please get in touch ~Rachel

Posted 7 years ago

TBCo is rated 4.9 based on 7,269 reviews