TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.89

4.9 Rating 7,269 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 7,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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Erin Williams

Elizabeth (LIZ) Jimenez

657

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product and the best customer service. Easy to exchange and get a refund! I'm a very happy customer!”

Helpful Report

Posted 9 years ago

Hi Pailin , I'm so pleased our friendly team were able to help. I hope we'll see you again. Thanks for leaving a review ~Rachel

Posted 9 years ago

“Exactly what I wanted.”

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Posted 9 years ago

Hi Valerie, I'm so pleased it was exactly what you wanted. Thanks for taking the time to leave us feedback ~Rachel

Posted 9 years ago

“The blanket was so fine and soft and the tartan a beautiful rich colour. The blanket was also beautifully wrapped. Couldn't be happier”

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Posted 9 years ago

Hi Kimberly, Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rach

Posted 9 years ago

“Reasonable priced blankets, stocked my family tartan (very few do). Kept in touch and delivery on time”

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Posted 9 years ago

Hi Diane, Thanks for taking the time to leave a review. I'm so pleased you found your clan tartan with us. I hope this is a treasured piece and keeps you and the family cosy ~Rachel

Posted 9 years ago

“Very prompt service with a quality product and very accurate photos and descriptions on website.”

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Posted 9 years ago

Hi Irene, We are so pleased to hear you have been happy with the service you have received and with your new order. Thanks also for the feedback on the site itself, I'm pleased you found this useful. ~Rach

Posted 9 years ago

“Thank you very much for this lovely blanket! I am so proud and happy to have this gem in my house and looking forward to the cold winter nights to catch and wrap me in! Thank you again and keep it up because everything is really beautiful with you!”

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Posted 9 years ago

Hi Marion, Thank you so much for choosing us for your new blanket. I'm so happy you were pleased with it and it's found a perfect place in your home. ~Rachel

Posted 9 years ago

“My lambswool blanket scarf arrived this morning and I adore it. The wool is soft and the colours are gorgeous. It is lovely and large and just as I had hoped it would look and feel. I'm already looking to see which scarf I will buy next. Oh, and the whole process of ordering and delivery was quick and easy.”

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Posted 9 years ago

That' s amazing news Kate! Thanks so very much for taking the time to leave us such great feedback! We're delighted to hear you are so pleased with your new scarf, the Stewart is just gorgeous! - Sam

Posted 9 years ago

“Thrilled to finally find the blanket online. I've been unable to buy one anywhere in Canada. Amazing that tartan blankets aren't in shops here anymore. Thank you so much for the great service and cheery comments.”

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Posted 9 years ago

Hi Frances, Thanks so much for your lovely review! We're thrilled to hear that you're so impressed with your snuggly new blanket! - Sam

Posted 9 years ago

“Beautiful Black Watch tartan blanket I bought as a present for a friend. I am delighted with it so I'm sure the recipient will be equally as happy. Love it so will treat myself soon too. ???? Great service and value for money.”

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Posted 9 years ago

Hi Carole, Many thanks for leaving us a kind review. I'm pleased to hear this will be a well received gift. ~Rach

Posted 9 years ago

“Wonderful customer service Rachel in particular even when there was a little misunderstanding she sorted it without any problems, beautiful products of great quality. Would definitely use them time and again. Thank you team”

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Posted 9 years ago

Hi Isabel, We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rach

Posted 9 years ago

“Easy to use website, lots of choice, fabulous quality, prompt delivery in suitable packaging. Would definitely recommend.”

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Posted 9 years ago

Hello there, thank you so much for taking the time to leave us this fantastic 5 star review! Stay cosy :) - Amy

Posted 9 years ago

“They were very responsive to my inquiries. The shopping experience was very personalized and modern. Shipping so quick. The blankets I bought are snuggly to no end. All in all a great transaction. Thanks TBC!”

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Posted 9 years ago

Hello there, thank you so much for taking the time to leave us such a great review! We're so pleased to hear you're happy with your overall experience with us. Stay cosy :) - Amy

Posted 9 years ago

“High quality product and efficient service.”

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Posted 9 years ago

Hi there, Thanks for taking the time to leave us a 5* Review. I'm so pleased you were happy with your order ~Rachel

Posted 9 years ago

“Great quality. And well packaged and swift service”

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Posted 9 years ago

Hi Peter, Thanks very much for leaving us such a lovely review! We are so pleased to hear you are pleased with your order. I really do hope we will see you back with us again soon ~ Rach

Posted 9 years ago

“Daughter delighted with rug! Thank you. Very professional service and excellent communication. Will definitely use the Tartan Blanket co again.”

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Posted 9 years ago

Hi Elisabeth, Many thanks for leaving us a kind review. I'm pleased to hear this was a well received gift. ~Rach

Posted 9 years ago

“My tartan blanket is beautiful. It arrived promptly and beautifully packaged and TBc kept me informed of it's progress. A great service all round.”

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Posted 9 years ago

Hi Claire , Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rach

Posted 9 years ago

“The tartan blanket is very good quality. I cannot say that for the length of time by airmail to Australia. It took three weeks to arrive. Due to the facet it had to go through customs as it did not have a customs declaration label on it.”

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Posted 9 years ago

Hi Jennifer, so sorry for missing the label and causing a delay at customs. Thanks for taking the time to leave a review and for providing this helpful feedback. ~Rachel

Posted 9 years ago

“Good quality and arrived on time.”

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Posted 9 years ago

Hi there, Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rach

Posted 9 years ago

“I bought one of your lovely light summer scarves. Gorgeous colours lovely soft wool and perfect for our milder winters here in NZ.”

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Posted 9 years ago

Hi Isabel , Thanks for taking the time to leave us a review. The lightweight scarves are a new range for us so I'm really pleased you like them. Agreed, perfect for the NZ winters. ~Rachel

Posted 9 years ago

“Excellent service: prompt delivery, fabulous product, beautifully wrapped and reasonably priced.”

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Posted 9 years ago

Hi Olivia, Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rach

Posted 9 years ago

TBCo is rated 4.9 based on 7,269 reviews