TBCo Reviews

Name: TBCo
Address: 170B Great Junction Street, 170B Great Junction Street, Edinburgh
Rating: 4.90

4.9 Rating 6,985 Reviews

98 %

of reviewers recommend TBCo

4.9

Based on 6,985 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9229

Email:

info@tartanblanketco.com

Location:

170B Great Junction Street,
170B Great Junction Street
Edinburgh
EH6 5LJ

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636

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Loved my lambs wool scarf. It's colour is great and it arrived swiftly. Very happy.”

Helpful Report

Posted 12 hours ago

“I ordered a baby box for my new nephew who lives in New York. My brother and his fiancée were delighted with the personal touch including the star sign embroidery. They commented on how quickly it arrived and we were all delighted. This is the second Time I have used TBCo for a special baby gift for relatives overseas and again I have been delighted at the service and the quality of the items which I know will be treasured for years to come. Thank you, I have recommended you to all those seeking something special”

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Posted 14 hours ago

“Very helpful customer service!”

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Posted 1 day ago

“Absolutely love the blanket and cushion. Quality is excellent.”

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Posted 1 day ago

“Love my new beanie and triangle scarf! So soft and warm. High quality.”

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Posted 4 days ago

“Thank you, beautiful wool throws and the XL is a perfect size - we love them thanks”

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Posted 5 days ago

“Absolutely lovely quality scarf. The colour is perfect & it arrived quickly, beautifully wrapped. If anyone is after a gift idea, these would be perfect. I am going to order in a two tone colour next.”

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Posted 1 week ago

“very nice articles”

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Posted 2 weeks ago

“Lovely colors and much softer wool than I was expecting. The large size makes it so cozy to use on the couch even with my little kids.”

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Posted 2 weeks ago

“I thought I was buying a "Scottish" lamb scarf and I foolishly thought it was made in Scotland though the site does not mention where it was made. It was made in Inner Mongolia, China!!!! I could have just bought something similar on Amazon and paid a fraction of the price!”

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Posted 2 weeks ago

“Just adore the blanket ! It is so lovely soft and cosy .”

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Posted 2 weeks ago

“Just bought my third TBCs blanket. Just love them, wash them in the gentle cycle and dry on a rack and they are as good as new.”

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Posted 2 weeks ago

“I always love buying blankets and picnic blankets from the Tartan Blanket Co - such fantastic gifts for babies, weddings, birthdays etc.”

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Posted 2 weeks ago

“I found the website a little fiddly when creating my bespoke box. But delivery was prompt and efficient. And most importantly, the recipient LOVES his tartan blanket and gifts - after a major op, just what qas needed to provide some comfort and cossetting”

Helpful Report

Posted 2 weeks ago

Hi there, thank you for taking the time to leave a review! So glad to hear your recipient loves their gift. Our team would really appreciate further details on your experience while creating a gift box, please feel free to email us at hello@tartanblanketco.com. We are always open to making changes and improving the online journey!

Posted 11 hours ago

“Very cosy and beautiful colours”

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Posted 2 weeks ago

“I cannot say enough great things about TBCO! I've ordered a few items from them and each one has surpassed my expectations by far.”

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Posted 2 weeks ago

“Lovely blanket, the colours are wonderful”

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Posted 2 weeks ago

“Beautiful scarves, and wonderful colours. Sadly let down by very ordinary customer service. On ordering I realised the postal address format had been adjusted by Shopify and was now incorrect. I immediately emailed the team — no more than ten minutes after my order — asking them to correct. A whole day later the order was sent and I received an email from Tara saying it couldn’t be changed as I’d already placed my order. Surely they could’ve changed the order after it was placed, unless they’d completely outsourced the whole process (ie. basically a drop shipper). Not hugely impressive for a shop claiming to be boutique and high quality. If you’re truly a boutique shop you should offer better customer service.”

Helpful Report

Posted 2 weeks ago

Hi Alex, Apologies we were unable to change the address on your order. Like mentioned on our website - order amendments are likely not possible as our warehouse team do work extremely fast, however we do try our best to make these changes when possible. Unfortunately your order had already been in our system for a hour before we were notified the address was incorrect by yourself. We can see your order was shipped early the following morning from when your order was placed and our team emailed the courier immediately upon finding the shipping address was incorrect. Our team appreciate your feedback and understand it can cause delays when changes such as these are not able to be made. However our Customer experience team is very small and sometimes are unable to get back in touch as quickly as we would like.

Posted 11 hours ago

“Have two scarves now...and hankering after another neckerchief...”

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Posted 2 weeks ago

“I ordered dog blankets for two new additions to our family, and am delighted with my purchases. The blankets are soft, snuggly and beautifully made. They are washable - essential for the purpose, and of a generous size. They arrived very promptly and very well packaged.”

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Posted 2 weeks ago

TBCo is rated 4.9 based on 6,985 reviews