Login
Start Free Trial Are you a business?? Click Here

Doohickey-Hut Reviews

4.8 Rating 6,484 Reviews
E
Happiness Grade
E

Refund - Difficult

40.00%
Industry Average
Am still waiting for an offer of a refund 3 weeks after receiving 2 parts of a gaming chair broken and then being told I will have to pay to return the whole chair which is awful service. I don't even think they deserve 1 star, awful service.
posted 3 years ago - Jane Hobbs
The chair was received fairly quickly and easy to assemble. The metal was a little rusty and on contacting Doohickey-Hut, they offered advice on how to clean and gave a partial refund. It's not perfect but my son loves it for his gaming.
posted 3 years ago - Anonymous
I contacted them several times, no answer to my enquiry, after I returned one item back for replacement or refund,on the 16th of July. No reply in more then 2 weeks. First time I'm using the company service.
posted 3 years ago - Lidia-Elena Arion
I ordered a charging lead for my Sony Experia, it arrived two days later but was the wrong one. I returned it, at a cost of £2.45, with details of why it was wrong and asking for it to be replaced with the correct lead. Three days later an envelope arrived containing exactly the same lead. I have just paid another £2.45 to return it and asked for a refund. They would be great people to deal with, if only they could supply what you want.
posted 4 years ago - Anonymous
So I sent it back for a refund however they then denied having received it.
posted 4 years ago - Anonymous
Ordered an Apple Magic Keyboard 2 but the one I received wasn't new. Keyboard wasn't sealed, cable had been unwrapped before etc. Not impressed. Return process okay. Had today for postage and was told hatI will receive refund for postage too, which I am still waiting on.
posted 5 years ago - Markus Schmidt
They did offer a refund if I returned the batteries but that is when I found out it is illegal to send lithium batteries in the post so it looks like a dodgy deal all round.
posted 5 years ago - Anonymous
I haven't received my order and it's been over 14 days... I want a refund
posted 5 years ago - Leighzan Barendse
Dishonest. Fails to give refund. Avoid
posted 5 years ago - Anonymous
Not genuine like stated, volume down didn’t work, sent back and got a refund
posted 5 years ago - Anonymous