“My dispatch was taking slightly longer than estimated, so I wrote an email and Emily apologised for this and upgraded my delivery method at no extra cost, great customer service:)”
“Ordered some marine charity t shirts fulfilled by teemill. Screen printing and quality of garment was the worst I’ve seen - worse than random tiny eBay sellers. I’ve dealt with a lot of screen printers directly and this stuff was really poor.”
“Teemill are always efficient and helpful and Helen from community experience came up trumps by making sure I received my T-shirt exchange on time. I attended the Restore Nature Now march proudly wearing a T-shirt produced by Teemill supporting one of the Wildlife charities I support. Their ethical values are brilliant and I love the organic cotton used.
Thank you!”
“Despite paying for next day delivery my items, they were never delivered. The t shirts were registered as in stock on the website. This has caused considerable inconvenience as the t shirts were ordered for a specific event (Taylor Swift concert) where outfits for myself and my daughter were centered around the t shirt. I contacted the company who have said they will refund me for the cost of the items, but there was no compensation given for the inconvenience caused for me, where I had to rush around and buy alternatives at the last minute.”
“Fantastic customer service. Delivery was really quick. Slight problem with one of the items received, my email was answered very quickly and a replacement was sent out straight away and told to keep hold of the item sent in error. Would definitively use again. Can not fault them.”
“Fantastic Service. My t shirts were excellent quality and fit well..customer service was fantastic. I had put the wrong address on my order but Teemill located my parcel and had it redirected to me. A great company. Could not fault the after sales service from Helen. She was friendly, courteous and professional and a joy to deal with. Thank you”
“Helen Was Awesome!!! I messed up and ordered the wrong size RAN Sailing hoodie for my daughter's birthday. When I went to send it back for exchange, the shipping rates from my country were more expensive than the item itself. So, Helen helped me out by sending me the right sized hoodie! The went above and beyond to make this a great experience for me! Thank you Helen!”
“Due to a family emergency I had left organising our trip to the Restore Nature Now march to the last minute. I ordered four t-shirts for the family and was hoping to use the next day delivery option on the order page but somehow missed it. I contacted the Teemill team to ask if I could pay to upgrade my delivery option so the t-shirts would arrive in time. Helen quickly got back in touch and, as a gesture of goodwill, upgraded my order for free! Thank you so much for the fantastic service!”
“This is my first time ordering from this company. Really impressed by the quality of the clothing as well as customer service.. especially Emily who helped me sort an issue with an exchange.”
