The Body Shop Reviews

3.6 Rating 198 Reviews
C
Happiness Grade
C

Customer Service - Average

60.00%
Industry Average
I have repeated visits to Body Shop at Causeway Point & North Point to purchase a range of Vegan shampoo. these products are of high quality & effective. Prices are reasonable and they have refillable using recycled bottles. Staff are courteous & provides excellent service. Always love products in The Body Shop.
posted 5 months ago - Eve
Lovely service at york designer outlet nice lady called sue who is helpful knowledgeable and friendly please pass on my comments as all to often people r quick to complain so it’s nice to get a 👍 Kathy B
posted 1 year ago - Kathy Blackshaw
Simone at Shops on Don Mills at the Body Shop. Was very helpful and knowledgeable To explain me what’s good for you me. I was very satisfied with her Customer Service to me. And was confident to purchase The products Simone recommend.
posted 1 year ago - Shallu
Amazing products and great customer service. The location was at King of Prussia Mall and our assistant was Riri. She was very kind and helpful.
posted 2 years ago - Anonymous
I had great service from the assistant manager Stephanie at the Pen Center help me with all my needs!
posted 2 years ago - Anonymous
Very nice friendly team, always very helpful, especially Paulina. Always understand what customers are looking for. It’s been one year, since I started to use The Body Shop range and I’m always 100% satisfied with quality and service.
posted 3 years ago - Olga Melton
Very good service yesterday
posted 4 years ago - Chris
Great service yesterday in High Wycombe branch
posted 4 years ago - Chris
Great customer service at the Preston store. The consultant Safiya was very helpful in helping us choose the correct skin products.
posted 5 years ago - Jayne Stackhouse
Several years ago I received Body Shop After Shave as a Christmas Present. I was so impressed by it I have used There Active After Shave regularly ever since. Their On Line service is al so first Class. Jimmy Mackie.
posted 6 years ago - Catherine Mackie