The Pest Control Co Reviews

Name: The Pest Control Co
Rating: 4.47

4.5 Rating 243 Reviews

87 %

of reviewers recommend The Pest Control Co

Company Reviews

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4.5

Based on 243 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0800 030 9173

Location:

The Training & Conference Centre, Chapel Street, Melbourne, DE73 8EH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had 2 visits from this company as I have a problem with wasps. They have gone worse than better and are in the same place. £90 paid out for nothing. I have contacted the CEO as i want a refund as I've paid for nothing and if I dont get a refund I will be contacting trading standards as you are supposed to be a pest conttol company but that isn't the case as far as I'm concerned.”

Helpful Report

Posted 4 years ago

Hi Paula, Having looked into this using your name and email, we do not appear to have carried out these works for yourself, and have no record of a complaint email from you. Could you please take a look at the paperwork you have for the works and check that it is ourselves? If it is not, could you please remove this published review. If it is in fact our company, all of our wasp’s nests are fully guaranteed, so if you could reply to the email we have now sent to you. We would like to rectify the situation.

Posted 4 years ago

“CANNOT KILL WASPS. WASTE OF TIME AND MONEY. GET SOMEONE ELSE WHO KNOWS THEIR JOB. THESE RIP YOU OFF.”

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Posted 4 years ago

All of our wasps nests are fully guaranteed, could you please check that we are the correct company that carried out these works for you. If so, could you please give us a call, we would be happy to send a technician back to site to erradicate the problem for you.

Posted 4 years ago

“Absolutely rubbish at killing wasps. Theres more than ever. Don't even think they use pesticides. More like talc. They charge a fortune for nothing. AVOID AT ALL COSTS IF YOU DONT WANT TO GET RIPPED OFF”

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Posted 4 years ago

“Excellent service. Raised the issue at 9am and Derek was round by 10:30am to sort my little intruder out. Very pleaseant and helpful company. Answered all my questions and gave great advice. Thank you.”

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Posted 4 years ago

“Amazingly helpful!… I called at 9.50 am this morning and Kevin was here by 11.15 to take care of my hornet’s nest…would highly recommend!…thank you so much!”

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Posted 4 years ago

“Would not recommend , the company does not appear to honour their commitment to appt times . The first appt was cancelled ten minutes before they were due to arrive , reason given : the operative was too busy with a previous job . Re-scheduled for two days later , again receive a phone call five minutes before appt to say operative failed to turn up to work . This is at ten to four in the afternoon , I’m assuming they knew the operative was absent in the morning ? Therefore not giving us the opportunity to arrange with another company . The person calling to cancel was very rude .”

Helpful Report

Posted 4 years ago

We would usually aim to advise any delays or cancellations with an adequate amount of time to organise an alternative appointment. We never offer an exact appointment time, due to the nature of the work provided. All of our operatives aim to be as efficient and responsive to our customers as possible. We apologise if you feel we let you down in this situation and take your feedback on board.

Posted 4 years ago

“Would not recommend. I phoned to have a discussion before I booked in and was on the phone for about 15 seconds as clearly all the lady wanted to do was book me in for a fixed quote - the problem being that not every infestation is the same and I would rather discuss the nuances of my situation rather than just received a “one size fits all” approach service.”

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Posted 4 years ago

“Top notch! We had been seeing increasing flying insect activity in a very difficult place to access (corner of the roof, just above the guttering) and yesterday I decided I better do something about it. At 13.40, I called TPCC and spoke to a very helpful and professional young lady, who said she would get somebody to me within the next two to three hours. Mick, a great guy, competent and professional, arrived at 15.15, confirmed that we had a wasp problem and had it sorted by 16.00 - a few wasps buzzing around for the first hour or so but nothing since then. Could not ask for better and all for a surprisingly reasonable price. I would not hesitate to use TPCC in future.”

Helpful Report

Posted 4 years ago

“Gave excellent advice on a swarm of bees trying to get into our walls. Saved a fortune when another company wanted to charge for a surveyor. Thank you”

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Posted 4 years ago

“Amazing service over the phone and by Mathew helping us with a wasps nest. Can’t thank you enough, great prices and super informative!”

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Posted 4 years ago

“Wayne was prompt and efficient in providing us with a quality service that put our minds at ease. His knowledge and expertise was demonstrated in how he was able to assess the situation and deal with it accordingly. The Pest Control Co were easy to get in touch with and were professional from start to finish. Very happy with the service received.”

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Posted 4 years ago

“Derek was so helpful, informative and aware of taking extra care around our pets. He even came out short notice to help clear an area needing extra attention.”

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Posted 4 years ago

“I needed to use this company to clear a bad eat problem from my mothers house . We found this company and met Derrick at the house . He was super helpful and made sure to give me an hours notice as I didnt live locally . He was professional understanding and knowledgeable and gave loads of helpful advise . Hopefully I won't need pest services again but if I did I would use them again especially if we got Derrick again! Also price was also reasonable and telephone team were friendly and nice .”

Helpful Report

Posted 4 years ago

“I had my final visit from Darron Pearce today and have found him to be polite, friendly and confidence inspiring. He was clean efficient, knew his craft and I feel my mouse problem has been sorted. Thank you Darron.”

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Posted 4 years ago

“I had signs of wood-worm, The Pest Control Company turned up when they said and thoroughly investigated my problem. I got a full report and was totally happy with the service I received. The man was patient and I asked loads of questions which he answered well and put my mind at rest. Would definitely recommend. Professional, polite and efficient service.”

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Posted 4 years ago

“Kevin is fantastic. Prompt response, very friendly and professional. He sorted out our rodent issue and we have had no more activity to date. Kevin’s knowledge is second to none and nothing is too much trouble. We would have no hesitation in recommending him. 5 stars from us.”

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Posted 4 years ago

“Having realised that I had quite a few mice around, I phoned The Pest Control company who were able to visit my home the next day. Derek turned up and was punctual, friendly and professional. He was very thorough in locating where my new friends were entering the house and over the space of 3 weeks, he was able to get rid of them completely. I never had to chase this company to make my next appointment as they always rang me and again, Derek turned up and got the job done. I can't thank him enough. I would definitely recommend this company.”

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Posted 4 years ago

“Rat problem - the operative, Mick- was thorough, explained what action would be taken, his return, what I could do to reduce/prevent a recurrence etc. Very good service. Certainly recommend.”

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Posted 4 years ago

“We experienced a very good service from Pest Control, they were fast and effective at dealing with our problem. Very impressed with our pest control officer Derek.”

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Posted 4 years ago

“A difficult job well executed by your technician Kevin. A first class service. Thank you”

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Posted 4 years ago

The Pest Control Co is rated 4.5 based on 243 reviews