The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.25

4.3 Rating 1,267 Reviews

80 %

of reviewers recommend The Phone Casino

Company Reviews

Questions

Metrics

4.3

Based on 1,267 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Millenium House,
Ollivier Street,
Alderney
GY9 3TD

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a text message from the phone casino to claim some "free spins" I was sceptical about this as with most online casino's you have to deposit before you get anything. This wasn't the case I won £20 on fruit dojo and instead of claiming my winnings I played on with the new Bruce Lee slots and to my suprise I won £298. I was over the moon with this, just in time too as my car needs a good service. I have recommended this site to all my friends and family. Thanks phone casino for a good weekend.”

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(288904) - Posted 8 years ago

Hey Martin.... that's a result! We took on board out customers comments and completely changed how we did all the bonusing and now only offer cash rewards to our players whilst trying to make it fair for all. We are thrilled you managed to win free money and spit it up into more free money. CONGRATULATIONS and thank you for your lovely review. Kind regards The Phone Casino

Posted 8 years ago

“I was very pleased with the response time and help with my id: very good service👍”

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Posted 8 years ago

Hi Paul Thank you for your kind words. We will be looking to make further improvements as well but really glad the new system is working well. Kind regards The Phone Casino

Posted 8 years ago

“Fast friendly service, withdrawals processed quickly without delay, has some good promotions and i feel comfortable playing my money here :)”

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(252147) - Posted 8 years ago

“Great selection of games, fast & easy withdrawals, not to mention the free 100 spins each day in Fruit Dojo (where I have actually won free money?”

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(238437) - Posted 8 years ago

“Great site and great service. I’ve emailed enquiries numerous times and every time a response within 15 mins. Normally account Verification can take days on some sites this was sorted within minutes. Great games as well. Especially Moon Temple and Elvis!”

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Posted 8 years ago

“The phone casino are fantastic i had a small problem. I sent email got answer 10mins later. Not only was customer service quick response also very helpful. I love the vitality of games easy clear to use.”

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Posted 8 years ago

“Was easy to top account up play the games it so easy to use the site I really enjoy it”

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Posted 8 years ago

“Quick and easy Plenty of games plenty fun to have”

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Posted 8 years ago

Hey Keith Thank you so much for your review. Kind regards The Phone Casino

Posted 8 years ago

“Hi! I’ve use The Phone Casino for a few years now so think my review would be a valid one. In the past I’ve not been a fan of the bonuses they used to use! They listened and changed the bonus spins for the better giving everyone a chance at some free money’s! (No catches) customer service is grate, I’ve called up and emailed, both were super fast and friendly. Withdrawals are quite speedy from my experiences they are processed in about 24hrs! But, sneaky tip if you request a withdrawl on a Sunday I found it’s processed in a few hours, meaning it hits my bank Monday afternoon! Complaints and errors - over the years I’ve had a few games crash on me, taking my money but not giving the spins, every time I’ve explained what’s happened the the customer service they have got back to me super fast! Within a hour! And have always resolved the issue and some 😉. I’ve also requested some new games in the past and boom a few days later the game company I requested! Over all I’ve had some ups and downs with this casino! But as of late 2017 they turned a corner and became a grate casino purely on the customer service I’ve had from them! Please just remember to only gamble what you can afford to lose!”

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Posted 8 years ago

Can't say anything to that apart from.... Thank you so much! Our aim is to provide the best possible experience we can and sometimes it tales a bit of time to get it right. We hope to continue to meet your expectations and in some cases exceed them. Thank you, to you and all of our loyal players for your continued support. Kind regards The Phone Casino

Posted 8 years ago

“Free daily game gives you a great chance of winning cash to play on a variety of other games. Great promotions on deposits. Fun and enjoyable experience. Love this site.”

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(241780) - Posted 8 years ago

Samantha Thank you for your review. We really appreciate your comments and look forward to seeing you soon. Kind regards The Phone Casino

Posted 8 years ago

“lots of different game's love it”

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(164045) - Posted 8 years ago

LOVE IT! Kind regards The Phone Casino

Posted 8 years ago

“Good site, quick response by customer services. Withdrawal process simple. More withdrawal options would be good!”

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Posted 8 years ago

Christopher Thank you for your comments. We are just implementing a platform called Trustly for deposits and withdrawals. You'll have seen their logo before. Once that is in we have another option that we are exploring at the moment and fingers crossed I'll be able to share that with you in the near future. Kind regards The Phone Casino

Posted 8 years ago

“I am really happy with this casino. I joined recently and was lucky enough to win, so made a withdrawal. The staff were really fast in answering my questions and so helpful. I really would recommend.”

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Posted 8 years ago

Hi Tracy, great to hear about your win and how satisfied you are with how the Support Team helped. If you ever need any further assistance just let them know.

Posted 8 years ago

“Exceptional service and the response time is like no other! My verification was done instantly and my withdrawals have been processed same day. Couldn’t ask for a better casino! Keep up the good work and I hope to see more games as I’ll be staying at this casino for a long time”

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(156607) - Posted 8 years ago

Hi Brad, great to hear the service was as you would expect. If the support team can assist you at any time please do let them know :)

Posted 8 years ago

“Customer service very good just done my first withdrawal through bank option lets hope I get it quick and easy”

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Posted 8 years ago

Hi Samantha Thanks so much for your review. I'm sure you'll find it will be quick. Congratulations on your win. Kind regards The Phone Casino

Posted 8 years ago

“The range of games you can play and good graffics aswell”

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(161175) - Posted 8 years ago

Hi Naomi Many thanks for your lovely review. Watch this space as we have lots of new and exciting games about to come online. Have a great weekend. Kind regards The Phone Casino

Posted 8 years ago

“Quick and easy to register. Great variety of games. Very fast Two hour identity verification 😄. Fast communication. Less than 12 hour pending withdraw, just waiting on my money but I’m sure it’s on way I only withdrew it yesterday.”

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(271718) - Posted 8 years ago

Hi Claire, many thanks for the positive review. Hopefully you've received your funds by now. If you need assistance at any time going forward please do let the support team know. :)

Posted 8 years ago

Hi Claire Many thanks for your lovely review. Kind regards The Phone Casino

Posted 8 years ago

“Found phone casino to be helpful and very responsive. Happy to recommend.”

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(269834) - Posted 8 years ago

Hi Helen, Thank you so much for your lovely review, have a lovely day. Kind regards The Phone Casino

Posted 8 years ago

“I was very happy I had few issues with I'd requirements and this was sorted very easily thanks to the great customer support and I was able to withdraw my big winnings”

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(269793) - Posted 8 years ago

Hey James Congratulations on the big win! Enjoy spending it. Thanks for your review, its greatly appreciated. Kind regards The Phone Casino

Posted 8 years ago

“Can't believe I actually won £50 with for free!!!tytyyyyy phone casino 😁😁😁😘”

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Posted 8 years ago

Hi Vicky, great to hear and you get another chance to win again every day. Good luck with it.

Posted 8 years ago

The Phone Casino is rated 4.3 based on 1,267 reviews