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The Yes Network Reviews

4.5 Rating 6,210 Reviews
F
Happiness Grade
Read The Yes Network Reviews
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Phone:

03707 701701

Email:

customerservices@theyesnetwork.co.uk

Location:

Jordan House, Hall Court, Hall Parl Way,

F

Customer Service - Bad

0.00%
Industry Average
DO NOT USE The Yes Network!!!, is signed up to a new contract last week, i signed an agreement that i would not being paying my monthly bill until the end of the month, so far i had a payment taken from me for 39.99 then another a few days later for 29.99! i have not yet received any sim card or phone and have paid for services i have not used, when i tried to call YES NETWORK it took me days to get through to them, i have never experienced worse customer service in all my life, the operative was very cheeky from the start and would not help me in any way, her words were "do not talk over me who do you think you are?, i am hanging up now and its your problem and you wont be getting your money back! " she then just hung the phone up on me, i called back and the next operative was very much the same and proceeded to call me an idiot!! where else would you get customer service like this? very unprofessional company and at this point they are coming across as scammers and robbing people of their money!! absolute disgrace and there needs to be legal action taken against this organization!!
posted 1 year ago - Kevin
Zero compassion zero help and trained apes have better customer service skills. I will be getting £300+ i paid for nothing. No phone received They take full advantage of people who have bad 10 stars for being a rip off company.
posted 4 years ago - Justine Anne Reed
Cheap phones great customer service
posted 5 years ago - Graham cameron
Good service
posted 5 years ago - Stephen Pearson
Good service
posted 5 years ago - Amanda Jones
Good service
posted 5 years ago - Teddy
Very good great service
posted 5 years ago - Damian Hamilton
friendly service
posted 5 years ago - Annette Robertson
Upon realising this I called up there customer service team unlucky for me (Emma) answered the phone, Her boyfriend must have ended things that day or something because never in my life have I been met with such an unpleasant, unprofessional, patronising human being.
posted 5 years ago - Anonymous
is good service
posted 5 years ago - ahmed ali