“Great website! The only thing that annoyed me is that you couldn't chose how to receive your tickets. I would've prefered to print them at home or collect them at the box office instead of being "forced" to pay for delivery.”
“The booking process was easy, fast and the promised tickets arrived by post within a few days.
What was less wonderful is that it was not made clear that the ticket prices included a substantial booking fee. I thought I was buying direct from the theatre box office.”
“There seemed to be a complete disconnect between the information visible on screen, in terms both of pricing and availability, and what was actually available. Also, there were long delays while waiting for someone to answer the phone. This was for Julius Caesar.”
“Not happy at having to pay £80 for £62.50 face value tickets. Total rip off but unfortunately no option as I really want to see this show. If you can't book at face value through the theatre box office (which I was assured this site was), then how do you???”