TheBestComms Reviews

Name: TheBestComms
Address: Corbiere House, New Quay Road, Poole
Rating: 4.72

4.7 Rating 53 Reviews

92 %

of reviewers recommend TheBestComms

Company Reviews

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Phone:

03300 606062

Email:

enquiries@thebestcomms.com

Location:

Corbiere House, New Quay Road
Poole
BH15 4AF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service before and after purchase. Product is brilliant.”

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Posted 9 years ago

“Good price, very quick delivery, easy to deal with...recommended!”

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Posted 9 years ago

“Haven't tried them out yet but arrived within a day so all good so far.”

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Posted 9 years ago

“Great prices and range of stock, website well organised and easy to use. Order was delivered first thing next day as promised, what more can you ask for. Highly recommended. Ciaran Donnelly CJD Systems Limited”

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Posted 9 years ago

“I couldn't have asked for better service. I ordered late one evening and my order was delivered within 36 hours.”

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Posted 9 years ago

“Excellent product range and every time we have ordered they have had stock available for next day delivery. On the couple of occasions we have needed to contact regarding sales and technical they have responded quickly and been very informative. This is why we continue to purchase from !the best comms"”

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Posted 9 years ago

“Quick service, minimum fuss, reasonable price”

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Posted 9 years ago

“Prompt delivery good service this is the second time i have used this company”

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Posted 9 years ago

“I have been shopping online for about twenty years or so and have generally had good service from online suppliers, however my experience with BestComms was probably the best and most exceptional so far, certainly as far as service and delivery is concerned, I placed an order at 14-43 pm and received a 'Your order has shipped' notice at 14-58 pm. 15 mins from ordering the goods to them going out the door! great service, and delivered by the carrier early the next day. It was a pity then that the whole tone of the deal was spoiled by an idiotic adjunct to the invoice stating that 'These goods cannot be cancelled or returned'. and also some nonsense about not being able to return goods that are no longer required (on the website). Seemingly this company has never heard of the latest amendment to the Sale of Goods Act (13th June 2014 Distance selling) giving anybody the right to cancel from the minute they ordered until 14 days after delivery (Cooling off period) also the fact that selling is a contract between the buyer and the seller and not the buyer and the manufacturer, if my goods are not fit for purpose I claim from the seller (After I have returned the goods) but BestComms say you can't do that, so keep your fingers crossed that whatever you buy from them is fit for purpose or you may have a fight on your hands to get redress.”

Helpful Report

Posted 9 years ago

Dear Mr. Dawson-Savage, Firstly, thank you for your review; it is always helpful to receive feedback whether positive or negative. I am pleased to hear that you received your items promptly and that you were happy with the service provided by the BestComms team. As to our returns policy, in the very unlikely event that delivered goods are damaged, dead on arrival or if they do not match the items purchased, we strive to offer our customers the best possible service and can offer advanced replacement in most cases. In order to provide the widest range of items, we operate a very efficient supply chain. You have already experienced the benefit in terms of prompt delivery, the downside however is that we are currently unable to accept items returned simply due to buyer remorse. You highlighted the Distance Selling Regulations in the Sale of Goods Act, however as TheBestComms is strictly a Business-to-Business (B2B) seller, these regulations do not apply. This is standard practice for such B2B sales, a fact that many purchasers only find out after they have received the goods. We aim to make this clear to our customers before purchase and the buyer is required to confirm that they are a business on the checkout page. That said, we are currently reviewing our returns policy to determine if we can provide this facility without affecting our service. In addition, we welcome any suggestions you may have in order to improve clarity to prospective customers. You can find more information in our Terms & Conditions and Returns Policy or I would be happy to discuss this further with you by telephone. Regards, Ian Addis TheBestComms

Posted 9 years ago

“Excellent customer service... advise given over the phone regarding Plantronics headset was accurate and the their website was updated instantly - Order placed after 4pm and delivered next day ;) Well done guys”

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Posted 9 years ago

“Great price for the item I needed. Good and prompt updates via email upon initial order and despatch. Item arrived the very next day. Great turn around from order to delivery in 24 hours.”

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Posted 9 years ago

“Placed an order on a Sunday and it arrived on the Tuesday, ahead of expectations. Product as described, trouble free transaction would recommend”

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Posted 9 years ago

“Thanks for your swift and efficient service. Goods arrived promptly. Look forward to doing business again in the future.”

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Posted 9 years ago

“Fantastic service. The goods were ordered on Monday and arrived first thing Tuesday.”

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Posted 9 years ago

“Communication regarding my purchase and very quick delivery has all been superb. My 1st time to buy from The Best Comms and I will definitely use them again. Excellent.”

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Posted 9 years ago

“Slick, could not have been faster. Right goods, right price. Thank you.”

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Posted 9 years ago

“Very helpful and knowledgeable staff! Cleared up all my questions in minutes. Delivery of kit first class! I won't hesitate to use them again.”

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Posted 9 years ago

“Extremely helpful and informative and delivery service was excellent exactly as advertised webpage Delivery and my first thing in morning. Highly recommended”

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Posted 9 years ago

“Excellent service and speedy delivery - very impressed !!!”

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Posted 9 years ago

“Arrived next day. Good service, would use again.”

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Posted 9 years ago

TheBestComms is rated 4.7 based on 53 reviews