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The Chimney Pro Reviews

4.7 Rating 667 Reviews
93 %
of reviewers recommend The Chimney Pro
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Phone:

2066736070

Email:

thechimneyproma@gmail.com

Location:

26 hichborn st,
brighton
Massachusetts
02135

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Anonymous
Anonymous  // 01/01/2019
I hired The Chimney Pro for an inspection, but they missed several obvious issues that another company found right after. Very disappointing.”
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Posted 1 year ago
After their ‘inspection,’ I discovered they missed critical safety issues that could have been hazardous. Avoid at all costs!
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Posted 1 year ago
They left before finishing the job, and I had to call them multiple times to get them to come back. Such a hassle.
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Posted 1 year ago
The estimate was reasonable, but they tacked on so many extra fees that the final bill was almost double. Complete scam!
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Posted 1 year ago
Called to discuss an issue with their work, and the representative was extremely rude and dismissive. Never again.
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Posted 1 year ago
Promised to complete repairs within a week, but it took over a month. Totally unacceptable!
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Posted 1 year ago
They didn’t seem to know what they were doing. I had to hire another company to fix the issues they claimed to have resolved.
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Posted 1 year ago
Their technician left a mess all over my living room and even cracked the edge of my fireplace. Unprofessional and careless!
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Posted 1 year ago
Charged way more than expected for basic cleaning, and the job wasn’t even done properly. Not worth the money at all.
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Posted 1 year ago
They hardly answered calls or replied to emails. It felt like pulling teeth to get any updates on my service request.
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Posted 1 year ago
Scheduled an appointment, and they never showed up. No call, no explanation, just wasted my entire day waiting.
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Posted 1 year ago
The Chimney Pro didn’t meet my expectations. The team arrived late without notifying me, which was frustrating since I had rearranged my day for the appointment.
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Posted 1 year ago
The team was rude and didn’t answer my questions about the work they were doing. I was left feeling confused and undervalued as a customer.
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Posted 1 year ago
I scheduled a cleaning with The Chimney Pro, but they never showed up. No call, no email — just a no-show. Very unprofessional and a complete waste of time.
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Posted 1 year ago
Their inspection report was very brief and didn’t address all the issues I was concerned about. I felt like they didn’t do a thorough job checking for potential problems.
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Posted 1 year ago
The Chimney Pro claimed they’d fix my chimney cap, but it was still loose after their work. I had to hire another company to get it done right.
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Posted 1 year ago
The pricing was much higher than expected. I was quoted one price over the phone, but the final bill included several unexpected charges.
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Posted 1 year ago
The technician seemed unprepared and lacked the tools to complete the job on the first visit. I had to reschedule for them to come back, which was a hassle.
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Posted 1 year ago
Their customer service was disappointing. I called several times to clarify details about the repair, but my calls went unanswered. It felt like they didn’t value my business
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Posted 1 year ago
I hired The Chimney Pro for a chimney sweep, but they left a huge mess behind. Dust and soot were all over my living room, and they didn’t even offer to clean up.
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Posted 1 year ago
The Chimney Pro is rated 4.7 based on 667 reviews