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The Chimney Pro Reviews

4.7 Rating 667 Reviews
93 %
of reviewers recommend The Chimney Pro
Visit Website

Phone:

2066736070

Email:

thechimneyproma@gmail.com

Location:

26 hichborn st,
brighton
Massachusetts
02135

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Anonymous
Anonymous  // 01/01/2019
The work they did was so sloppy that I’m now worried about the safety of using my fireplace. I wouldn’t trust them again.
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Posted 1 year ago
I took the day off work for their scheduled appointment, but they never showed up and didn’t even bother to call. Very unreliable.
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Posted 1 year ago
One of their workers left trash on my property and was on their phone the entire time they were supposed to be working.
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Posted 1 year ago
They claimed to fix the cracks in my chimney, but within weeks, the damage was worse than before. Total waste of money.
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Posted 1 year ago
They claimed to fix the cracks in my chimney, but within weeks, the damage was worse than before. Total waste of money.
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Posted 1 year ago
The quote they gave me initially seemed reasonable, but the final bill was nearly twice as much with no explanation for the extra charges.
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Posted 1 year ago
The technician was late, rude, and seemed annoyed to answer my questions. Customer service is clearly not their priority.
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Posted 1 year ago
After their cleaning, there was soot all over my living room. It’s like they didn’t even bother to clean up after themselves
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Posted 1 year ago
I hired The Chimney Pro for an inspection, but they missed several obvious issues that another company found right after. Very disappointing.”
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Posted 1 year ago
After their ‘inspection,’ I discovered they missed critical safety issues that could have been hazardous. Avoid at all costs!
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Posted 1 year ago
They left before finishing the job, and I had to call them multiple times to get them to come back. Such a hassle.
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Posted 1 year ago
The estimate was reasonable, but they tacked on so many extra fees that the final bill was almost double. Complete scam!
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Posted 1 year ago
Called to discuss an issue with their work, and the representative was extremely rude and dismissive. Never again.
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Posted 1 year ago
Promised to complete repairs within a week, but it took over a month. Totally unacceptable!
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Posted 1 year ago
They didn’t seem to know what they were doing. I had to hire another company to fix the issues they claimed to have resolved.
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Posted 1 year ago
Their technician left a mess all over my living room and even cracked the edge of my fireplace. Unprofessional and careless!
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Posted 1 year ago
Charged way more than expected for basic cleaning, and the job wasn’t even done properly. Not worth the money at all.
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Posted 1 year ago
They hardly answered calls or replied to emails. It felt like pulling teeth to get any updates on my service request.
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Posted 1 year ago
Scheduled an appointment, and they never showed up. No call, no explanation, just wasted my entire day waiting.
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Posted 1 year ago
The Chimney Pro didn’t meet my expectations. The team arrived late without notifying me, which was frustrating since I had rearranged my day for the appointment.
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Posted 1 year ago
The Chimney Pro is rated 4.7 based on 667 reviews