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http://thefbtc.com Reviews

3.0 Rating 840 Reviews
A
Happiness Grade
A

Customer Service - Good

97.04%
Industry Average
Customer service is 5 stars. Fast and speedy services they also very patient with you and help you step by step till you are satisfied.
posted 2 weeks ago - Andrew Enoch
The support from customer service is good as their response is almost immediately. The rep has helped me to resolve and provide the solutions that i have setbacks on. Everything is good now and trading on my way! Thank you for your great support on this!
posted 2 weeks ago - Patti Forsbrey
Really positive about this company. You honestly expect a company with these low rates to deliver less value. However, their service had been wonderful. You can immediately tell that they are educated about the services that have been offered.
posted 3 weeks ago - Maffeo Preston
This company / broker is absolutely great. The customer service is second to none and they offer a very wide range of options on offer. Having explored a few others, i will definitely recommend thefbtc above all else.
posted 3 weeks ago - Sylvester
Really impressed by the customer service and commission wise and spread wise is also good.....Deposit took place in seconds and withdraw has also very fast..
posted 3 weeks ago - Richard Nate
Raw spread with low commissions, ultra fast executions are every trader wants. Although I have only been with thefbtc for a month , I have been in communication with it's customer service many times. I can only say I am so impressed with them all.
posted 3 weeks ago - Alexis Bernard
Really positive about this company. You honestly expect a company with these low rates to deliver less value. However, their service had been wonderful. You can immediately tell that they are educated about the services that have been offered.
posted 1 month ago - Kylan Preston
Thefbtc have a big list of currencies pairs and different type of commodities, indices, crypto...Broker have a excellent customer service and they are really dedicated to any of your problem. Perfect for any kind of trader!
posted 1 month ago - Sherry Anthony
Excellent uptime and latency on servers, tight spreads and low commission. Have only had to speak with customer service a few times and they have always been great. Would definitely recommend them, and already have numerous times.
posted 1 month ago - Larry Bryson
I only trade with brokers I'm 100% certain of, I know of the others however I have been with them for months now and I would not change them for different broker. Furthermore Thefbtc have always assisted me with many additional tools for my trading, which go above and beyond in my opinion. Great service from the team.
posted 1 month ago - Nick Cameron