Tile Fix Direct Reviews

“ Unfortunately the order could not be fulfilled in the time scale needed but Jonathon kept me informed on progress through several phone calls and a refund was issued very promptly. I was impressed with the service despite not getting the goods I ordered in time and would definitely use this company again. Paul ”

“ Very professional outfit, when they realized they did not have enough materials after I had ordered and paid for them, they immediately did a refund for the missing parts, definitely use them and recommend them great service. ”

“ Ordered some grout, customer services phoned me the next working day and told me that what they had was out of date instead of just sending it out they were honest and offered me a refund. Would use again. ”

“ Unfortunately the delivery courier failed to deliver on that date (hence only 4 stars not 5), however an e-mail to Tile Fix & the matter was resolved immediately with an apology & the promise of a refund on the delivery cost. ”

“ I phoned the technical department and was advised to order and use a Touch thermostat and was also advised that if it did not work I would receive a refund. The item unfortunately did not work and I have posted it back for a refund. ”