Timetalk Reviews

2.4 Rating 41 Reviews
34 %
of reviewers recommend Timetalk
2.4
Based on 41 reviews
Customer Service
Communication Channels
Telephone

Write Your review

Tell us how Timetalk made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I phoned sky and the lady from sale put me through to time talk..as this happened to anyone else..
Helpful Report
Posted 5 years ago
Timetalk charged me £52 after finishing my contract. I find out that the charges were for the router that i returned to them. I always had issues with timetalk. I have to say that Dominic is the only person that always helps. As for timetalk i would never recommend to anyone.
Helpful Report
Posted 5 years ago
Answering quickly and gave me the information I needed
Helpful Report
Posted 5 years ago
Complete lack of services, unexplained fees and overcharging.
Helpful Report
Posted 6 years ago
Are people on this review page aware they are rating time talk and not talktalk 😂 Simply the worst company I have ever been involved with. Rude arrogant and wifi failed to work for 2 years but couldn't get out of it without paying hundreds of pounds! Whenever I rang them I had to trick them by selecting the 'I want to make a payment' option just so they would answer 😂 All other lines you may aswel forget. To top it all off the last conversation I had was them telling me I should be thanking them for installing the line in the first place so that sky can take over from them! You can't make this stuff up
Helpful Report
Posted 6 years ago
Don't go with this provider unless you are looking for trouble. This is a backstreet operation with no customer service at all. I bought standard ADSL package which is suppose to give me a 8MB plus but I didn't even get 1 MB. My previous provided was able to provide 16MB. They CAP the router to only give 2MB max and only found this out when a independent network expert reviewed the settings. I paid for a service which I never got. I asked to leave they want to me to pay excesses cancellation fees. They should be paying me back!!! They are part of another company called SuperNet... same scam and I would not recommend any of them!!
Helpful Report
Posted 6 years ago
the operator was very helpful and sorted what I needed fixed
Helpful Report
Posted 6 years ago
Good quick replies
Helpful Report
Posted 6 years ago
Dominic good communicator, understood eventually the actions he wanted me to take thank you
Helpful Report
Posted 7 years ago
I contacted Time talk on Wednesday 29th March 2017, re the price increases which were around 43%,. It took over an hour for your team to sort it out. The cost agreed was £33.98. I have got a much better deal for £12.33 less a month, plus the staff were a lot quicker and efficient. Today have spoken via chat with Dominic who has been very helpful, and arranged for your team to contact me.
Helpful Report
Posted 7 years ago
I lost my bag on holiday and all my belongings so couldn't pay my bill till I got home and sorted my bank donanic said they will put my service back on and wait for payment till tomorrow
Helpful Report
Posted 7 years ago
Dominic the operater who I spoke to online was so helpful I would give him 10 out of 10 for his help and service
Helpful Report
Posted 7 years ago
The agent Dominic was very nice and gave me all the help I needed very good service
Helpful Report
Posted 7 years ago
used the live chat link and got sorted with no hassle, although antivirus was added and it should not have been but glad it is now sorted, thanks to Dominic
Helpful Report
Posted 7 years ago
Dominic's replies were efficient and polite.
Helpful Report
Posted 7 years ago
Problem of cold calling which has got beyond irritating and has escalated to threatening. Hopefully now cleared.
Helpful Report
Posted 7 years ago
Problem of cold calling which has got beyond irritating and has escalated to threatening. Hopefully now cleared.
Helpful Report
Posted 7 years ago
This service was better than a long wait before a telephone connection, also no distraction from background office noises.
Helpful Report
Posted 7 years ago
Solved all my worries about my moving house
Helpful Report
Posted 7 years ago
It provided me with a phone and broadband package at a reasonable cost and a good BB speed.
Helpful Report
Posted 7 years ago
Timetalk is rated 2.4 based on 41 reviews