“I never got my product. They refunded the amount paid. But that’s not the point, right? I wonder why they can’t send the product using a proper courier or speed-post.”
“i’m still waiting my goods. i placed the order before xmas cut off but the goods are now still stuck in au. tho i understand xmas delivery might b delay but the estimated delivery date should b 24/12 while today is 3/1. those were supposed to b kids xmas gift n now look a bit meaningless~
sorry.. the delay is the only comment i can make for now.”
“I’m still waiting on my order but I really appreciate the help and support from customer service thus far in regards to my order. The representative was so kind and so thorough! Thank u so much! Looking forward to using the labels when they arrive!”
“I love the design and quality!
Nevertheless, I expected the company was based in Hong Kong because of the .hk in the web address.
It was disappointing to have to wait for more than 4 weeks for the item to arrive from Australia.
I know shipping time is out of control for the company. I would have chosen a local one for quicker handling for sure if I knew though.”
“I have not received my product yet and it's more than 2 weeks late, on top of the 3 weeks expected delivery time. I don't even know if it will arrive or not!”
“I have made an order which suppose to arrive on 19/7
I couldn’t trace the order either as I did it create an account when I ordered
Very disappointed”
“The stickers were great, but there was a noticeable scuff mark on the name puzzle. I’ve tried contacting tinyme.hk but I’ve received no response so far.”
“Product
I ordered the Name Puzzle and think it is a great product. The felt sleeve is a nice touch and overall the quality is great. However the name was not horizontally centered correctly, which kind of takes away from the precision. Letters like 'y' and 'j' will make the name misaligned vertically as well so I had to use a Capital "Y" for the last letter.
Delivery
It took more than 3 weeks, but I understand delivery is a hassle in times like these so I think I'm satisified here. Customer service was extremely good and prompt.”
