tjcuk.co.uk Reviews

“ I purchased a bracelet for my daughter. Was supposed to be silver with a platinum overlay. After 7 mths the overlay has gone and it now looks like a piece of brass. Spoke to customer service who said because it was 7 mths old there was nothing they could do. Never again will I buy anything from this company. ”

“ Absolute joke of a company with less than useless customer service. ”

“ Bought a ring and not received customer service haven't a clue what's going on this going to spoil Christmas ”

“ Dreadful customer service. Damaged box and requested refund or replacement Offered £10 off next purchase. They don't seem to understand I won't be ordering from them again!! ”

“ Horrendous customer service Selling a so called designer bag used very little and is now faulty The response out of 30 day warranty Please do not get involved in the hype of the presenter and convincing customers the deal is too good to miss ”

“ How can you call wearing a nearly £2,000 ring a handful of times wear and tear… They wanted to charge me to replace the diamond and repair it, I refused and appealed to their customer service but got no where, just told it was my fault and I’d abused it!? I now have a diamond ring sitting in a box unable to be worn. ”

“ I want to warn others in regards to buying jewellery from this company and their shocking customer service. ”

“ Do not use this company. Liers,liers,liers… Appalling quality Appalling customer service. ”

“ Do not use this company!! Cheap and hidden charges Do not use this company!!! Good prices but VERY cheaply made and then they charge you when a bracelet breaks after only months of ware!!! I brought 3 bracelets from TJC and ALL 3 broke within 6 months! Cheap links, very ultra thing connecting links and when I thought I could just return for repair I was hit with a £53 charge to get them fixed!!! Unless you want them to break within months of owning jewellery from this company keep very very clear! Bad customer service and will never use this website again! ”

“ Where is my item spoke to customer service 5 timed 5 times they said it had been dispatched all different dates liars you take money then you are practidly saying go to hell thief's I paid Nov still no item ”