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Tobi Reviews

4.3 Rating 3,167 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
The policy states that it gives store credit for returns, but buyer beware, many of the items are "unreturnable".
posted 10 months ago - Erin
I think you should offer returns for a full refund since its impossible to know how an piece of clothing fits until you try it on <3
posted 2 years ago - Kristen N
I wish that returns could be refunded to the original payment instead of for store credit only. But besides that, Tobi is great.
posted 3 years ago - Sage D
Tobi's claims are incredibly misleading. Their "free 10-day returns" fail to mention that you don't get your money back ... only store credit. They hide the store credit caveat in the fine print on their returns FAQ page, which is incredibly deceptive. Now that I've used my store credit, I will never order from Tobi again.
posted 3 years ago - Julia T