Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 4,803 Reviews

97 %

of reviewers recommend Saffron Alley

4.8

Based on 4,803 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 17th December 2025

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are good , and comes in a very good packaging. With ice packs to keep it fresh for longer while shipping.”

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Posted 2 years ago

“Very good quality meat and poultry . Great delivery and well packaged Customer service is tops , any issues dealt with promptly and professionally. Highly recommended .9”

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Posted 2 years ago

“High quality hormone free halal meat - it’s the best meat we’ve found, Alhamdulillah. Delivery as planned.”

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Posted 2 years ago

“Excellent quality of meat! You can definitely taste the difference! We had the beef and it was so tender cooked really quickly to our liking. We also tried the broths and wow! They definitely taste amazing and take dishes to the next level! I really can’t recommend Saffron Alley enough the quality is worth every penny!”

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Posted 2 years ago

“Meat quality was good”

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Posted 2 years ago

“I bought 2 kg beef brisket, more then 500 gr was fat and it couldn’t cooked hours. Also I bought 2 kg beef bones for to make bone broth, they just sent bones corner, just one small piece has warm in it. In my first order just chicken breast was good. I’m not satisfied. If they sell meat like this, they can get just 1 time customer. I tried you but you couldn’t pass.”

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Posted 2 years ago

Dear Fatema, We sincerely appreciate you taking the time to share your thoughts on our products. We want to extend our deepest apologies for the issues you encountered with our Beef Brisket and beef bones. It's disheartening to hear that the quality did not meet your expectations, and for this, we are truly sorry. At Saffron Alley, we take great pride in providing high-quality meats. Please rest assured that we are actively addressing this matter to ensure that such experiences are minimized in the future. If you have any further concerns, questions, or suggestions, we encourage you to get in touch with us directly. We are here to assist you and would be more than happy to resolve any issues you may have encountered. Once again, we apologize for any inconvenience caused and appreciate your understanding. Kind regards Saffron Alley Team

Posted 2 years ago

“Great quality meat and very good delivery service.”

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Posted 2 years ago

“Delicious meat you can really taste the quality. I always buy in bulk and freeze it so it have it on hand as and when I want to make fresh meat.”

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Posted 2 years ago

“Excellent cuts of meat, with a good selection of deli. Delivered to the house for extra convenience”

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Posted 2 years ago

“Fresh meat delivered straight to the door. Good quality and well packaged.”

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Posted 2 years ago

“Chicken was short on wieght massively, and customer service was no help. Tried to give me 15 voucher when I was at loss atleast 25pounds. Then all he was willing to do was give me 25 voucher back and no compensation. I paid £75 for 2.9kg of chicken. And the meat tasted off”

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Posted 2 years ago

Salaam Asaf, Thank you for taking the time to share your feedback with us. Following our conversation and the resolution discussed on 18th October 2023, we are pleased to have provided you with the promised resolution. It is important to clarify that we never intended to undermine your concerns or dismiss the impact of your experience. We are committed to addressing any complaints or dissatisfaction with our products promptly. If you encounter any issues with our items in the future, please do not hesitate to inform us about the condition of the product, and we will be more than happy to investigate and assist you. If you have any further concerns or questions, please feel free to reach out to us. Kind regards Saffron Alley Team

Posted 2 years ago

“The meat is ALWAYS fresh & delicious. You can taste the quality is better than shop bought halal meat. Delivery time is always quite fast. Very pleased with my orders”

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Posted 2 years ago

“Organic and halal what do you need more 😉 im happy with my order , I will be ordering every month .”

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Posted 2 years ago

“Ordered Lamb Front and Back Chops, wings and chicken sausages. All were very good quality and packaged securely. Delivery was quick. Prices are reasonable and taking into account the extra convenience of being able to order online and it being delivered to you on the day you request.”

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Posted 2 years ago

“Great quality meat ethically sourced very premium taste. A+*”

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Posted 2 years ago

“The food quality was amazing. I got curry lamb shoulder cuts - I think the cuts could be smaller especially meat on the bone but purchase to delivery was very fast”

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Posted 2 years ago

“My first order was damaged by the delivery company. The customer service team were very responsive and quickly organised a redelivery within days. All the meat is tasty and tender. I have already referred the company to my family.”

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Posted 2 years ago

“Amazing service!”

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Posted 2 years ago

“I was very reluctant to order as it was my first time ordering but I m glad I did I m a regular customer now so pleased with the service,quality and they way it all come pack”

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Posted 2 years ago

“We are really pleased with the quality of meat”

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Posted 2 years ago

Saffron Alley is rated 4.8 based on 4,803 reviews