Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 4,795 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 4,795 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 17th December 2025

Fahmida Massood

Saffron Alley 5 star review on 25th October 2025

CAROLINE MCBARNETT

Saffron Alley 5 star review on 3rd October 2025

Miss Audrey Murray

Saffron Alley 5 star review on 24th September 2025

Shahjahan Durrani

196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought from the company on a couple of occasions and had mixed experiences, first time excellent second I had an item missing for which I was issued a voucher in compensation, but it meant I had to revise my Eid cooking plans to account for the missing item, which was frustrating. The meat has always been excellent quailty.”

Helpful Report

Posted 8 months ago

Dear Diane, Thank you for taking the time to share your feedback. We truly value your loyalty and are pleased to hear that you have found the quality of our meat to be excellent. We sincerely apologise for the inconvenience caused by the missing item in your previous order, especially as it disrupted your Eid cooking plans. This is certainly not the standard of service we aim to provide, and we completely understand how frustrating this must have been. Please rest assured that we are taking this matter very seriously. We are implementing stricter measures to ensure that such incidents do not occur in the future. Our team is conducting a thorough review of our processes to identify and address any gaps, so we can consistently deliver the best experience to our valued customers like you. Once again, we appreciate your honest feedback, as it helps us improve. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. We hope to have the opportunity to provide you with an impeccable experience in the future. Kind regards Saffron Alley Team

Posted 8 months ago

“Great! Have been ordering for almost a year now”

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Posted 8 months ago

“Really nice quality”

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Posted 8 months ago

“Fast efficient service. The meat is packaged and labelled, it is a same day arrival by a very reliable delivery service which means that shortest possible transient time is achieved to maintain freshness of the products. Highly recommended and will continue to shop again.”

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Posted 8 months ago

“Excellent Quality and Service! I’ve ordered from Saffron Alley a few times now and they’ve consistently delivered high-quality halal meat. The packaging is always secure and well-insulated, keeping everything fresh on arrival. The cuts are clean, portions are generous, and the variety is impressive – from everyday essentials to premium steaks and wagyu options. Customer service is responsive, and delivery has always been on time. I also appreciate the clear labelling and ethical sourcing – it’s reassuring to know exactly what I’m feeding my family. Definitely my go-to online halal butcher now!”

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Posted 8 months ago

“Good quality chicken and very tasty and fresh, I will order more. Thank you”

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Posted 8 months ago

“It was very yummy and delivered as requested thank you”

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Posted 8 months ago

“Everything we had ordered was absolutely yummy and there was no bad smell at all. Everything was nice and fresh and my whole family really enjoyed it, especially my picky wife.”

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Posted 8 months ago

“Amazing quality on all products. Good service as well.”

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Posted 8 months ago

“An essential part of our weekly shop, the variety of meat products is excellent and perfectly packaged and kept cool until it arrives. Delivery is always timely. May Allah place much Barakah in this business. Thank you for bring us truly halal and Tayyib meat.”

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Posted 8 months ago

“Great quality”

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Posted 8 months ago

“It’s very good test is delicious”

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Posted 8 months ago

“Very good customer service and amazing quality meat”

Saffron Alley 5 star review on 19th April 2025

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Posted 8 months ago

“Excellent quick service and very good quality meat.”

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Posted 8 months ago

“Great as always”

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Posted 8 months ago

“Great quality meat, taste of the meat is different too. Love the packaging, has all the information on it.”

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Posted 8 months ago

“Liked everything I got, good quality”

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Posted 8 months ago

“Best quality meat around”

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Posted 8 months ago

“Excellent cuts of meat . Good delivery service and I have recommended you to a friend”

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Posted 8 months ago

“Good quality”

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Posted 8 months ago

Saffron Alley is rated 4.8 based on 4,795 reviews