Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 4,787 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 4,787 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 17th December 2025

Fahmida Massood

Saffron Alley 5 star review on 25th October 2025

CAROLINE MCBARNETT

Saffron Alley 5 star review on 3rd October 2025

Miss Audrey Murray

Saffron Alley 5 star review on 24th September 2025

Shahjahan Durrani

196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything I’ve had so far has been good quality and the meats have good taste. Will buy again.”

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Posted 6 months ago

“Great quality meat”

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Posted 6 months ago

“Great quality meat, tried the steaks, burgers, mince and lamb and all were great to cook and very tasty. The customer service is also really helpful and supportive, I had to change the date and a few things on a couple of orders and they are always accommodating, as well having a good response rate.”

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Posted 6 months ago

“Great service and delicious produce”

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Posted 6 months ago

“I didn't have the greatest experience to begin with, but their astounding customer service alone would encourage me to use them again. They take customer feedback very seriously, alongside quality control. They contacted me almost immediately and shared my feedback with their delivery partners. To find a meat supplier that provides this level of care to their customers experiences and on top of that, offer hormone free produce, is rare. I hope inshAllah they continue to develop and grow successlly”

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Posted 6 months ago

Dear Asma, We're truly sorry to hear about your experience and appreciate you taking the time to share this feedback. This is absolutely not the standard we aim to deliver, and we’re disappointed to learn that your order fell so far short of expectations, especially after hearing such great things about us. We understand how upsetting it must have been to receive meat that didn’t meet freshness or quality standards, and we completely agree that you deserve better. Your comments regarding the packaging, the condition of the ice packs, and the delivery process are very valuable, and we will be sharing this with both our packing and courier teams for urgent review. We're also sorry to hear about the boneless chicken thighs containing bones — this is something we’ll be raising with our butchery team. We’ll be reaching out to you personally to resolve this matter and ensure you’re properly looked after. In the meantime, if there’s anything you’d like to share directly, please feel free to contact us at info@saffronalley.com. We hope you’ll consider giving us another chance in the future. Kind regards, Team Saffron Alley

Posted 6 months ago

“Service and meat was 10/10”

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Posted 6 months ago

“Easy to order, excellent delivery, good quality meat.”

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Posted 6 months ago

“I’ve ordered regularly ever since i saw how good they have packaged the meats.”

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Posted 6 months ago

“Allahumabarik top quality cuts. Superior taste and made healthy eating feel a breeze.”

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Posted 6 months ago

“Very happy with the meat product. I am sure I will order again and tell my friends too . My family has not tasted the meat yet when they taste the meat they surly like it. On”

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Posted 6 months ago

“Very good quality meat. Wagyu Burgers very tasty”

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Posted 6 months ago

“Excellent! Would recommend.”

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Posted 6 months ago

“Quick delivery and great quality”

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Posted 6 months ago

“Always buy my sirloin steaks from there as i cant find any butchers that do tender steaks and i am impressed always fresh quick delivery and the meat is so so tender and flavourful”

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Posted 6 months ago

“Amazing quality and perfectly packaged”

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Posted 6 months ago

“Got sent wrong products Expensive”

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Posted 6 months ago

Dear Raqibul, Thank you for letting us know about the mix-up with your recent order. We sincerely apologise for sending you the wrong products, especially given the importance of getting exactly what you expect from a premium service. We understand frustration can be even greater when it comes to higher-priced orders, and we take your feedback very seriously. Rest assured, our team is already investigating what went wrong and will work quickly to resolve this for you. We are trying to contact you personally. Your satisfaction is very important to us, and we appreciate you giving us the chance to put things right. Kind regards, The Saffron Alley Customer Service Team

Posted 5 months ago

“Very good quality food, especially the steaks. I would add that the customer service side of things is excellent.”

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Posted 6 months ago

“Great beef”

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Posted 6 months ago

“Have been customer for last few years and their quality of meat is always consistent”

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Posted 6 months ago

“Great quality meat”

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Posted 6 months ago

Saffron Alley is rated 4.8 based on 4,787 reviews