Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.83

4.8 Rating 3,487 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 3,487 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 1st May 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 week ago

“Arrived in excellent condition and on time. The quality of the meat was very good. I ordered both beef brisket and beef short ribs, came out really tender and juicy on the smoker.”

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Posted 1 week ago

“Food quality is fantastic. Order process quick and easy. Delivery service is great. Would recommend thoroughly.”

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Posted 1 week ago

“product woth for thw value”

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Posted 1 week ago

“This time I ordered the beef ribs and rib eye along with a kilo of chicken wings and a corn fed chicken. I must say everything was absolute perfection.”

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Posted 1 week ago

“Very good quality cuts”

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Posted 1 week ago

“Great quality ensured every time. The meat is extremely fresh and great to cook. Accurate and good delivery service and packaged appropriately for safe storage.”

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Posted 1 week ago

“The meat and poultry was really fresh and well packed. I ordered boneless lamb, lamb chops, pieces of chicken and corn fed chicken for Eid all really tasty. The customer service was also very efficient- they called the day before delivery to inform me delivery will be made by the courier company. Although, slightly pricey than your regular butcher it is definitely worth the money since the animal has been treated well, organic and free range. I would recommend.”

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Posted 1 week ago

“Very nice hight qulity, highly recommended to try out all the burgers and more”

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Posted 1 week ago

“Great tasting selection of meat and well packaged too!”

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Posted 1 week ago

“The quality of meat from Saffron Alley be it chicken or meat is always noticeably superior. We purchased chateaubriand and other steaks in our last order. Delicious. Shall reorder.”

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Posted 1 week ago

“I have bought from the company on a couple of occasions and had mixed experiences, first time excellent second I had an item missing for which I was issued a voucher in compensation, but it meant I had to revise my Eid cooking plans to account for the missing item, which was frustrating. The meat has always been excellent quailty.”

Helpful Report

Posted 1 week ago

Dear Diane, Thank you for taking the time to share your feedback. We truly value your loyalty and are pleased to hear that you have found the quality of our meat to be excellent. We sincerely apologise for the inconvenience caused by the missing item in your previous order, especially as it disrupted your Eid cooking plans. This is certainly not the standard of service we aim to provide, and we completely understand how frustrating this must have been. Please rest assured that we are taking this matter very seriously. We are implementing stricter measures to ensure that such incidents do not occur in the future. Our team is conducting a thorough review of our processes to identify and address any gaps, so we can consistently deliver the best experience to our valued customers like you. Once again, we appreciate your honest feedback, as it helps us improve. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. We hope to have the opportunity to provide you with an impeccable experience in the future. Kind regards Saffron Alley Team

Posted 1 week ago

“Great! Have been ordering for almost a year now”

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Posted 1 week ago

“Really nice quality”

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Posted 1 week ago

“Fast efficient service. The meat is packaged and labelled, it is a same day arrival by a very reliable delivery service which means that shortest possible transient time is achieved to maintain freshness of the products. Highly recommended and will continue to shop again.”

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Posted 1 week ago

“Excellent Quality and Service! I’ve ordered from Saffron Alley a few times now and they’ve consistently delivered high-quality halal meat. The packaging is always secure and well-insulated, keeping everything fresh on arrival. The cuts are clean, portions are generous, and the variety is impressive – from everyday essentials to premium steaks and wagyu options. Customer service is responsive, and delivery has always been on time. I also appreciate the clear labelling and ethical sourcing – it’s reassuring to know exactly what I’m feeding my family. Definitely my go-to online halal butcher now!”

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Posted 1 week ago

“Good quality chicken and very tasty and fresh, I will order more. Thank you”

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Posted 1 week ago

“It was very yummy and delivered as requested thank you”

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Posted 1 week ago

“Everything we had ordered was absolutely yummy and there was no bad smell at all. Everything was nice and fresh and my whole family really enjoyed it, especially my picky wife.”

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Posted 1 week ago

“Amazing quality on all products. Good service as well.”

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Posted 1 week ago

Saffron Alley is rated 4.8 based on 3,487 reviews