Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.83

4.8 Rating 3,514 Reviews

98 %

of reviewers recommend Saffron Alley

4.8

Based on 3,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 1st May 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality meat”

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Posted 2 months ago

“Absolutely quality products! I also appreciate the way the items are packed and packaged for delivery, will be repurchasing.”

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Posted 2 months ago

“Purchased meat full of fat not diced properly. Doubled my work in removing fat and dicing the meat myself. Very disappointed with the service.”

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Posted 2 months ago

Dear Karim, We are deeply sorry to hear about your disappointing experience with our service and sincerely apologise for the inconvenience this has caused you. We understand how frustrating it must have been to receive meat with excessive fat and not properly diced, resulting in extra work on your part to remove the fat and dice the meat yourself. This is far from the standard of quality and care we strive to provide to our valued customers. Please know that we take your feedback very seriously. To address your concern, we have sent you an email with a detailed resolution. We kindly ask you to review the email at your earliest convenience. In the email, you will find the steps we are taking to ensure this issue is resolved promptly and satisfactorily. We would also like to assure you that we are actively reviewing our processes to prevent such incidents from occurring again in the future. Your feedback has been shared with our team, and we are committed to improving the quality of our products and services. Once again, we deeply apologise for falling short of your expectations. If there is anything else we can do to assist you or make things right, please do not hesitate to let us know. We greatly value your trust and will do our utmost to ensure your next experience with us is nothing short of excellent. Thank you for bringing this matter to our attention. We appreciate your patience and understanding. Kind regards Saffron Alley Team

Posted 2 months ago

“Great delivery service and fantastic quality of meat. The quality of the meat is what you pay twice as much as when eating out. This is the better alternative 10/10 times.”

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Posted 2 months ago

“amazing quality”

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Posted 2 months ago

“Great quality meat and products. Customer services is very good -when I had a question, I received a prompt response.”

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Posted 2 months ago

“Really high quality product, the steaks in particular were fantastic. Usually buy the Tariq Halal meat from Sainsbury’s but I’ll be looking to stop this now. Really appreciate being able to purchase lower fat beef mince as this isn’t readily available in the typical supermarkets. Delivery was good, produce arrived cold”

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Posted 2 months ago

“Good quality meat”

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Posted 2 months ago

“Amazing steak, will definitely be ordering again!”

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Posted 2 months ago

“Very quick delivery and they had what i was looking for. Very happy and will order again.”

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Posted 2 months ago

“on time gelivery, and good products”

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Posted 2 months ago

“High quality meat and good service .”

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Posted 2 months ago

“Clear website, easy to order and quick delivery!”

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Posted 2 months ago

“Absolutely exceptional quality meat. Much better than the halal meat you can get in the supermarkets. Worth every penny!”

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Posted 2 months ago

“Tender meat. Wonderful taste”

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Posted 2 months ago

“Great steak quality”

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Posted 2 months ago

“The items received were perfectly packed and of premium quality. The packaged was delivered on the expected time and the prices are reasonable for the quality and delivery.”

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Posted 2 months ago

“Excellent service, bringing healthy organic and grass fed meats to us all. Definitely recommend.”

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Posted 2 months ago

“Very good meat”

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Posted 2 months ago

“My original order was stolen and Saffron Alley were excellent and resent me the order. The order came and I have no issues at all. Well packed and fresh”

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Posted 2 months ago

Saffron Alley is rated 4.8 based on 3,514 reviews