Saffron Alley Reviews

Name: Saffron Alley
Address: 46-48 Portman Rd, Reading, Reading
Rating: 4.82

4.8 Rating 4,803 Reviews

97 %

of reviewers recommend Saffron Alley

4.8

Based on 4,803 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

808 164 8998

Email:

info@saffronalley.com

Location:

46-48 Portman Rd,
Reading
Reading
RG30 1EA

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Saffron Alley 5 star review on 17th December 2025

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought some free range chicken wings which were delayed in dpd delivering and the chicken wings had gone off and foul smelling.”

Helpful Report

Posted 2 years ago

Dear Hafsa, We apologize for the spoiled chicken wings you received. This is not the experience we aim to provide, and we regret any inconvenience. Your feedback is crucial for our improvement efforts. To compensate, we'd like to offer you an immediate gift card to the value of the item's cost. This gesture reflects our commitment to regaining your trust and ensuring better experiences. Please accept our apologies for any trouble caused. For questions or concerns, kindly reach out. We're here to assist. Kind Regards Saffron Alley Team

Posted 2 years ago

“High quality meat”

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Posted 2 years ago

“No complaints, delivery and food is spot on.”

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Posted 2 years ago

“Fantastic quality & variety of premium meats from saffron alley, I’ve been using their services for 2 years & that’s testimony to their consistency & ambitions for perfection, thankyou”

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Posted 2 years ago

“Always order from this place, I will never go back to any other shop for meat.”

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Posted 2 years ago

“Amazing quality!”

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Posted 2 years ago

“amazing quality. couldn't believe it at first but I'm back again for my 3rd round The sirloin is stunning, grass-fed, hormone-free and 100% halal and cooks without oil or ghee chicken breast is succulent and tender, beautifully clean perfect if you're into training and keeping healthy and want the perfect solution to getting more protein in that digests well”

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Posted 2 years ago

“Quality, fresh meat delivered.”

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Posted 2 years ago

“The meat was so fresh and cut nicely. You can definitely tell the quality difference between this and standard butcher shops. The chicken sausages was a hit with the whole family and lamb cubes was so succulent and meaty. I will order again, thank you”

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Posted 2 years ago

“porterhouse was great”

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Posted 2 years ago

Dear Asad, We sincerely apologise for the recent experience you had with our products from Saffron Alley. We deeply regret any inconvenience caused. Regarding the beef chorizo, we'd like to inform you that we ran out of stock, and as an immediate measure, we processed a full refund for your purchase. We also sent you an email notification about the refund on 1st Sept 23. We are truly sorry that the Angus burgers did not meet your expectations. We take great pride in providing premium quality meat, and it's disappointing to hear that they were not up to par. We appreciate your feedback and want to assure you that we are committed to resolving every customer's concerns promptly. If given a chance, we would have worked to make this right. On a positive note, we are pleased to hear that you enjoyed the porterhouse. Customer satisfaction is our top priority, and we're committed to improving our services. Thank you for bringing these issues to our attention, and we hope to have the opportunity to serve you better in the future. Kind regards Saffron Alley Team

Posted 2 years ago

“Brilliant high quality meat”

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Posted 2 years ago

“Lovely rump steaks perfect for meal prep”

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Posted 2 years ago

“Very good quality meat”

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Posted 2 years ago

“The quality is in the taste!”

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Posted 2 years ago

“Quick and safe delivery . Fresh and goos quality meat .”

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Posted 2 years ago

“High quality meat, burgers, turkey bacon, lamb bones, diced lamb shoulder.Everything i have ever bought has been really top quality, flavoursome.”

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Posted 2 years ago

“Excellent service, meat well packed and in great condition. Lovely corn fed chicken.”

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Posted 2 years ago

“Never ever again”

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Posted 2 years ago

Dear Rhimo, We would like to extend our sincerest apologies for the disappointment and inconvenience you experienced with your recent order from Saffron Alley. While we acknowledge that the delivery process is managed by our courier partner DPD, we will address your concerns and feedback with them. We can assure the parcel gets delivered on the promised date however, the DPD cannot deliver it according to your presence at the given address. We apologise for any inconvenience due to this. We'd like to offer a 10% discount on your next purchase as a gesture of our commitment to your satisfaction. We will send the discount code on your registered email address shortly. Thank you for your business, and we look forward to serving you better in the future. Kind Regards Saffron Alley Team

Posted 2 years ago

“Please make the packaging stronger.”

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Posted 2 years ago

“This was my first order with Saffron Alley, delivery came on time and I am happy with my order.”

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Posted 2 years ago

Saffron Alley is rated 4.8 based on 4,803 reviews