Toys R Us Reviews

“ 2 disgraceful rude managers just kicking me out after I ask refund.... ”

“ After checking the product, at the till, I asked for a refund. ”

“ They offerd a £10 voucher to spend with them!! I'm sorry but if you had only said we will refund you £10 and said how sorry you were that item was not in the condition it should have been in, but you called it a gesture of good will!! Which basically makes me feel incredibly annoyed as this implies I don't have a justified complaint, when you sent me a used item!!!! This has remained a topic of discussion among my friends who interstingly have their own dissatisfied stories,, oh how easily you could have satisfied a customer and failed. ”

“ I was given the worst customer service at ToysRUs . The employee cut me off, was very rude, and shoved my refund at me! ”