Tyres On The Drive.com Reviews

“ Site crashed whilst booking 2 tyres , money taken from my account, no customer order number received, help desk were unhelpful and said if they find my transaction they will refund in 3 -5 days , they new there was a issue with the site , but hasn't closed it , more people will be temporarily robbed until it's fixed ”

“ Don't consider if you drive an electric vehicle which requires specific tyres. Ordered the recommended tyres (on their website) to be told that these could not be fitted to a tesla. The only tyre they have available is not tesla approved but a alternative, and they only have that in a summer tyre - useful in October! Refund given but two days wasted! ”

“ Asked if they could fit a different brand of tyre - only to get told “we don’t hold any tyres at our hub” “If you want a refund it’s 3-5 working days” “We don’t know what other tyres we have - you will have to go-online and look and try and rebook but it won’t be today! Just dreadful service from a critical industry. ”

“ Said no thanks and then they told me they’d have to refund my payment 3-5 days. ”

“ Tried 2 orders both failed to show and still waiting for my refund a month on after numerous calls chasing them. ”

“ If I had read these reviews before booking them I could have saved myself a weeks worth of hassle, time and money. Read these reviews and take them seriously. I have yet to find out if they are even capable of processing a refund... I very much doubt it, I will just have to live in hope for the next 3-5 working days. Abysmal.. ”

“ Also it took multiple calls to recover a (double charged!) refund. ”

“ They will not even refund the £150 I paid for the tyre that bounced down a major road. ”

“ Awful service. Couldn't get a wheel nut off as he didn't have the tools!!! Then didn't process my refund, I've had to ring 3 times to chase the refund. Utterly horrendous service. Avoid ”

“ I requested a refund and they told me that it would take five working days to get the money back, so I could get the tired from another company. ”