UKinsuranceNET Reviews

Name: UKinsuranceNET
Rating: 4.72

4.7 Rating 3,902 Reviews

97 %

of reviewers recommend UKinsuranceNET

Company Reviews

Questions

Metrics

4.7

Based on 3,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01325346384

Email:

matthew.hall@ukinsurancenet.com

Location:

13, Falcon Court, Stockton-on-Tees
TS18 3TU

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UKinsuranceNET 1 star review on 10th March 2025

Hellen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had thought that this company and its insurers were ok, but in 2023 they have hiked prices by 50 percent. There is no assistance in reaching a reasonable rebuild cost or guidance about how to control costs by amending cover. One is left to just 'suck it up'. I don't think the staff are really experienced brokers...just reading a script.. no explanation of why prices have gone up so much...just vague references such as :- ''some of our insurers have increased premiums by 20 percent or more'' OK so I am still asking why have my quotes gone up by 50 percent ???? No explanation is forthcoming. I feel someone must be profiteering. Loyalty does not pay apparently. DYOR as they say.”

Helpful Report

Posted 2 years ago

Dear Mr Patient, Thank you for your feedback, I am sorry you feel let down with our service. I can assure you this was not the intention. When you contacted us on the 13th of April we advised that there had been significant increased across all insurers due to inflation and rise in cost of materials etc and that we had reviewed your current policy prior to issuing you your renewal, we also advised we had looked across our panel of insurers to see if we had anything more competitive for you which unfortunately we had not. With regards to help with the rebuild value of your property, unfortunately, as a broker are unable to offer advice on rebuild costs however there is a website available called the BCIS Calculator which will help you calculate this. We do value your loyalty and if you feel we can be of any further assistance please contact us on 01325 346394. Kind Regards Claire Claims and Customer Care Manager

Posted 2 years ago

“The insurance policy provided is very comprehensive and was at a very competitive price. The advisor was professional and knowledgeable and fully understood my requirements. I would have no hesitation in recommending UKinsuranceNET.”

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Posted 2 years ago

“Easy to set up, good for landlords living overseas.”

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Posted 2 years ago

“My Barclaycard payment was not processed on the 28.03.23 and had to be resubmitted on 04,04.23”

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Posted 2 years ago

“Very good service always, friendly staff, great knowledge about the product. I will highly recommend taking a policy out with them.”

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Posted 2 years ago

“Straightforward to deal with and easy access to an Advisor with a very prompt requested call back”

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Posted 2 years ago

“Very easy to set up and the service was excellent. The documentation provided was clear and easy to understand. I have yet to process any claims.”

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Posted 2 years ago

“After ringing a couple of other insurance companies,in was a lovely surprise to find that your advisor was so helpful, caring and professional...a very pleasant experience..”

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Posted 2 years ago

“Always been good on price”

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Posted 2 years ago

“Expensive”

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Posted 2 years ago

“Always helpful, pleasant and fab to deal with. Never on hold long and helpful. Never been disappointed in 5 years”

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Posted 2 years ago

“I needed insurance quickly for an empty house for sale. UK insurance's adviser was helpful, clear and very friendly. I do appreciate the help at a difficult time.”

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Posted 2 years ago

“Very helpful and informative, everything was explained clearly.”

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Posted 2 years ago

“It was reassuring to talk to someone on the phone about purchasing home insurance. The person I spoke to was very friendly and helpful.”

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Posted 2 years ago

“Excellent Service would highly reccommend”

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Posted 2 years ago

“Very nice experience for me!! so efficient !! So fast !! So helpful !!”

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Posted 2 years ago

“Did what they are meant to do. Can’t say more than that”

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Posted 2 years ago

“Thanks made its so easy for me”

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Posted 2 years ago

“I have insured my properties with UKinsuranceNet for more than 10 years. Prices are very competitive and I got some good advice from Kelly about this and another policy I was considering.”

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Posted 2 years ago

“The most helpful and efficient service provided. Extremely competitive quotes and immediate correspondence received. Thank you”

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Posted 2 years ago

UKinsuranceNET is rated 4.7 based on 3,902 reviews