UKinsuranceNET Reviews

Name: UKinsuranceNET
Rating: 4.72

4.7 Rating 3,907 Reviews

97 %

of reviewers recommend UKinsuranceNET

Company Reviews

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Metrics

4.7

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01325346384

Email:

matthew.hall@ukinsurancenet.com

Location:

13, Falcon Court, Stockton-on-Tees
TS18 3TU

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UKinsuranceNET 1 star review on 10th March 2025

Hellen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reminders to renew, good communication, easy.”

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Posted 8 years ago

“Timely renewal reminders, professional, efficient service at very competitive prices. Thank you!”

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Posted 8 years ago

“Simple process”

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Posted 8 years ago

“A very efficient service.”

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Posted 8 years ago

“Said you would put it in post and when I telephoned to say I HADNT RECIEVED IT THE MAN SAID THEY WOULD SEND IT BUT it would COST £6,00 I DO NOT HAVE A PRINTER I TOLD HIM THIS AND HE SAID NO WORRIES I WILL EMAIL YOU ANOTHER ONE DUM OR DUMMER well he said he would put one in the post for free this time and he did He said next time it will be email only or I would have to pay the £6,00 and my answer to that was there will not be a next time”

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Posted 8 years ago

We were sorry to hear that you were disappointed with the level of service we provided and once again we apologize that our procedure for posting our documents was not clearly explained. It was great to see your response wherein you quote, "When I renew next year my daughter said forward to her and she has a printer now and she will down load it for me and print it off". That is music to my ears that we have not only resolved the issue, but more importantly that you will be renewing your policy next year. Many thanks for giving us the opportunity to look after your insurance requirements both now and in the future. Steve Bradley MD.

Posted 8 years ago

“Efficient & friendly service on phone but follow up emails (i.e. send insurance policy docs) not always as quick”

Helpful Report

Posted 8 years ago

We were sorry to hear that there was a problem initially in forwarding the e mail documents to you. However, it appears the situation was resolved and was caused through two separate e mail addresses being held on file, one of which is no longer active. Thank you for your business and we look forward to you renewing the policy with us next year. Steve Bradley MD.

Posted 8 years ago

“They were adaptable and courteous both on the phone and by e mail.”

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Posted 8 years ago

“Jane and I are delighted with the professionalism, low cost and speedy efficient service - have used this company several times. Ian Tarbet”

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Posted 8 years ago

“Swift response to calls and thorough understanding of the products!”

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Posted 8 years ago

“Very helpful and made everything easy..”

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Posted 8 years ago

“competative price and one of the few companies that would insure specialist property”

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Posted 8 years ago

“Search for appropriate policies and always return calls and do what they say they will. Something of a rarity I've found!”

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Posted 8 years ago

“Good value and decent cover.”

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Posted 8 years ago

“They gave good competitive quotes to renew my landlord insurance”

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Posted 8 years ago

“Everything seems to be satisfactory regarding cover for the property”

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Posted 8 years ago

“Good telephone manner, covered the insurance policy very well.”

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Posted 8 years ago

“I live overseas and concerned I would forget to renew,but near expiry date I receive E Mail from company and it is all completed within 24 hrs, with me having to do very little,great service Regards Wendy”

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Posted 8 years ago

“Very good attention to detail...very good communications via email and phone....perfect clarity....and unbeatable prices as far as my researches go. I renew all my policies with them to the extent its becoming a no-brainer!”

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Posted 8 years ago

“Great customer service, I had some specific requirements and they kept me fully informed of progress. Unusual for a company these days so very very impressed.”

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Posted 8 years ago

“Always very helpful. And much cheaper than my last insurance company.”

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Posted 8 years ago

UKinsuranceNET is rated 4.7 based on 3,907 reviews